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Coastal Kia - Service Center

Wilmington, NC

4.8
2,758 Reviews

2,758 Reviews of Coastal Kia - Service Center

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December 27, 2018

50,000 mile service. Sam is very helpful, kind and considerate. Have always trusted this dealership to be honest with me and so far they have not disappointed. Kia qualit More

by BYRDSC9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam
Dec 28, 2018 -

Coastal Kia responded

Thank you for recognizing Sam's efforts in our Coastal Kia service department. He is truly an asset to our organization. We appreciate the kind words for both Sam, our dealership and the Kia brand. Thank you for being an important part of our rapidly growing Coastal Kia family.

December 26, 2018

Easy in and out. It was an easy in and out process . Was not aware of other recalls, glad they brought them to my attention. I had transportation after car drop off, More

by amuse65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 28, 2018 -

Coastal Kia responded

Thank you for the wonderful five star service review! Our Coastal Kia team is thrilled you found our process easy and professional. Our clients really enjoy the complimentary shuttle service; we are pleased you were able to take advantage of this courtesy service. Thank you for choosing Coastal Kia !

December 26, 2018

Oil Change, Tire rotation and recall Service representatives Sam and Bob are awesome repersenatives.Also the shuttle service and driver Bob was awesome. Always receive great service with More

by BRWN_SUGA_64
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam,Bob
Dec 28, 2018 -

Coastal Kia responded

Thank you for the five star review! It was thoughtful of you to recognize Sam, Bob T. and Bob O. by name. We sincerely appreciate your business at Coastal Kia!

December 25, 2018

Service was great Service was all done timely and in shorter time period than expected. Thank you for addressing all recalls at the same time. Thanks for car washes too More

by jmmclawhon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob
Dec 26, 2018 -

Coastal Kia responded

We are thrilled you enjoyed taking advantage of our courtesy car wash. Thank you for the great review, kind words and for choosing us as your service center. Thanks again from Coastal Kia!

December 25, 2018

Sam takes good care of us. I’ve had my KIA serviced there since I bought it. Sam always checks when I come in to see if I’ve had any problems or concerns. The service is always More

by MIKE1624
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
Dec 26, 2018 -

Coastal Kia responded

Sam and our entire team want to thank you for the five star review. We sincerely appreciate your business at Coastal Kia. Thank you for describing our service as "top notch and finished on time and before".

December 25, 2018

Inspection Services They were quick, courteous and efficient in handling of my vehicle. I appreciated it very much and will definitely be back for future services. Than More

by EELDER66
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service department
Dec 26, 2018 -

Coastal Kia responded

It was thoughtful of you to go online and give us such a wonderful review. Thank you! Our service team looks forward to seeing you again soon.

December 25, 2018

Excellent service The service was excellent and the staff was informative and extremely knowledgeable. The waiting area was very clean and well maintained. I really app More

by HARRISONJANET16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department Manager
Dec 26, 2018 -

Coastal Kia responded

Thank you for the awesome five star service review! Your kind description of our service staff as "informative and extremely knowledgeable" is greatly appreciated. We realize there are dozens of local service centers to choose from. We are honored that you chose our team at Coastal Kia for your service needs. Please call us if you need anything. We are here to help, Thank you from your Coastal Kia family!

December 21, 2018

Very pleased Every one was great, everything was right on time and Bob was as always very nice, several of the other reps. Were most kind in making sure I was tak More

by HRYNJIEV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Koballa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2018 -

Coastal Kia responded

Thank you for the wonderful five star review! We appreciate the wonderful service visit kudos for Bob Tomlin and our team. We realize there are dozens of local service departments to choose from for your service needs.... we are honored that you chose our Coastal Kia team. Thank you from your Coastal Kia Family!

December 21, 2018

Coastal Kia SErvice Dept Bob and Sam are personable but professional. They go over what the service will cover and the estimated price, keep you updated on the progress of the More

by AARON.WESCOTT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Koballa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Dept: Bob, Sam
Dec 21, 2018 -

Coastal Kia responded

We sincerely appreciate the wonderful five star review! It is awesome to hear that our team was able to make you feel comfortable during your service visit. We want to thank you for choosing Coastal Kia. Our goal is to treat our clients the way we wish to be treated. Thank you for shopping and servicing local. Thank you from your Coastal Kia Family

December 21, 2018

Excellent service everytime! Your service team is always very helpful and quick to get our work completed in a timely manner. Stephen Bedenbaugh is very helpful when it comes to a More

by BILLIE.HENDERSON161616
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Bedenbaugh
Dec 21, 2018 -

Coastal Kia responded

We sincerely appreciate the awesome five star service review! Our entire team agrees with your comment that Stephen Bedenbaugh is helpful and very knowledgeable. Thank you for choosing Coastal Kia!

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