Coastal Kia - Service Center

Timely Repair I was promised to receive my car back at a specific time and it was ready. The shuttle service was a life saver as I work and needed to be at work on I was promised to receive my car back at a specific time and it was ready. The shuttle service was a life saver as I work and needed to be at work on time. More

Couldn’t ask for better service We had a scheduled appointment. The service manager greeted me promptly. We went over exactly what was going to be done. It was ready earlier than pro We had a scheduled appointment. The service manager greeted me promptly. We went over exactly what was going to be done. It was ready earlier than promised. We bought our new car seven months ago. Everyone from our sales associate to the finance department to the service department has been extremely helpful. I would buy another car from this dealership. More

Recall The staff was very friendly and the service was done and completed in a timely manner. The service representive was awesome he kept me informed on wha The staff was very friendly and the service was done and completed in a timely manner. The service representive was awesome he kept me informed on what was going on with my vehicle More

Good Service The service was very quick and the waiting area was clean with plenty of fresh coffee and snacks. Was able to browse the new vehicles for sale. The service was very quick and the waiting area was clean with plenty of fresh coffee and snacks. Was able to browse the new vehicles for sale. More

On Time, On Schedule I scheduled service to correct an identified issue with timing. The car was completed inside the estimated time for repair. Service department was res I scheduled service to correct an identified issue with timing. The car was completed inside the estimated time for repair. Service department was responsive and pro active in getting the job done. I am very happy with the service I received. I was recognized by the service department personnel a nd welcomed back.. More

Very good bob was very through an great an sales reps were a Well deserved I be been a Kia customer for quite awhile in Rochester ny An now down here in North Carolina an they are great Well deserved I be been a Kia customer for quite awhile in Rochester ny An now down here in North Carolina an they are great More

Great Service Scheduled a service appointment for a software update. I was promptly greeted by Sam,who greeted me and checked me in. very professional service compl Scheduled a service appointment for a software update. I was promptly greeted by Sam,who greeted me and checked me in. very professional service completed in a short time - will continue to use the Kia service Department. More

Great Service The service was great and everyone was great. Helpful and courteous. I had an appt and I did not have wait at all. I would highly recommend anyone to The service was great and everyone was great. Helpful and courteous. I had an appt and I did not have wait at all. I would highly recommend anyone to have their car serviced there. More

Good service, reasonable wait times, friendly staff Staff is always friendly, knowledgeable and they keep you updated on the status of your service / repair. The waiting area has a place to work and plu Staff is always friendly, knowledgeable and they keep you updated on the status of your service / repair. The waiting area has a place to work and plug in your laptop, which is very helpful. Water and light snacks are available and are greatly appreciated. More

Product improvement software I brought my wife's Sportage in for the software update that listens for noise indicating excessive wear of the connecting rod in the engine. I figur I brought my wife's Sportage in for the software update that listens for noise indicating excessive wear of the connecting rod in the engine. I figured the oil needed changing since we had just returned from a long trip, so I added that to the job. But Bob Tomlin pointed out that since the car was close to the 15,000 mile mark, he could throw in an engine filter change and the 15-point free inspection, and that would obviate the need for me to bring the car in again in just a few hundred miles, Great! He saved me an extra visit and I got a free car wash into the bargain! More