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Coastal Kia - Service Center

Wilmington, NC

4.8
3,406 Reviews

3,406 Reviews of Coastal Kia - Service Center

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September 14, 2019

First Scheduled Service For Car I got a good coupon for a free oil change/lube and came in to use it, and to get a donut spare tire. Quick and easy. Was in and out in a very reasonab More

by straycatskratch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Weisman, and Service Rep On Duty That Day.
Sep 14, 2019 -

Coastal Kia responded

Fantastic! Thank you so much for the five star service review and gracious feedback. We love the comment “quick and easy”. Our team is happy to hear you enjoyed our Customer Lounge Experience. Enjoy your Kia Soul and call us if you need us. We are here to help. Thanks again!

September 14, 2019

Service Consultant The service consultant ( Sam Weisman) was very helpful. I was taken right away, I said I needed an oil change and being that I had a service agreement More

by NANIBEAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
Sep 15, 2019 -

Coastal Kia responded

Thank you! We sincerely appreciate you sharing your experience online. It was thoughtful of you to mention Sam Weisman by name. We are thrilled our team was able to exceed your expectations. Please call us if you need anything. We are here to help. Thanks again!

September 14, 2019

Staff Sam Weisman is best, always friendly & most helpful. He very knowledgeable about my vehicle’s and keeps them purring. Priced out a new set of tires th More

by DANS3227
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2019 -

Coastal Kia responded

Wonderful! Thank you so much for the five star service review and kudos for Sam Weisman in service. We strive to treat our clients the way we wish to be treated. Thank you for being such an important part of our Coastal Kia Family.

September 14, 2019

Top service Sam is a great service rep he cares about his customers. He takes the extra step. He keeps you informed on the work being done. More

by PATSPAD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam.
Sep 15, 2019 -

Coastal Kia responded

Thank you! We could not agree more. Sam is an amazing Service Consultant and we are fortunate to have him on our team. Thank you for the amazing five star review. We hope to see you again soon. Thank you for choosing Coastal Kia!

September 14, 2019

Great experience! Great experience. I didn't buy my KIA from Wilmington, but they were more than willing to help me with an issue from the dealership I did purchase fr More

by jmburd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Howard Ramsey, Bob (curtesy driver)
Sep 14, 2019 -

Coastal Kia responded

Thank you for the kudos and fantastic five star service review. We are here to help! We are thrilled to hear you were able to take advantage of our Courtesy Van Experience. Thank you for choosing Coastal Kia!

September 13, 2019

Great Customer Servise I have been bringing our Kia's (yes we have 2) to Coastal Kia for service. Our advisor, Bob, has been very helpful. In his absence, Sam and Howard hav More

by DSTEW6074
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin, Sam and Howard
Sep 13, 2019 -

Coastal Kia responded

Wonderful! Thank you for mentioning Sam, Howard and Bob by name. We sincerely appreciate the five star service review. Your loyalty means the world to us. Please call us if you need anything. We are here to help.

September 12, 2019

Car detailing My car looks like new. I was lucky to win this in a raffle for the heart fun. Your shuttle service is great and I particularly enjoyed meeting Kelly More

by THOMEHOME
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JP Nicholas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelly Meadows
Sep 12, 2019 -

Coastal Kia responded

Fantastic! Congratulations on your win. It was thoughtful of you to mention Kelly by name. We are thrilled you were pleased with the detail you received. Thank you for choosing Coastal Kia! Please call us if you need anything. We are here to help!

September 12, 2019

Great advisor Coastal Kia Wilmington Nc has the best customer service in the area. The service advisor will take the time to explain everything that's needed. More

by ANTHONY1668
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peggy Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Koballa
5.0
This rating includes all reviews, with more weight given to recent reviews.
JP Nicholas
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bernie Brust
Sep 12, 2019 -

Coastal Kia responded

Thank you for the five star review! We love the comment, "Coastal Kia Wilmington, NC has the best customer service in the area". We have a culture at Coastal Kia of treating our clients the way we wish to be treated. It was thoughtful of you to go online and share your thoughts. We appreciate you choosing Coastal Kia for your service needs. Please call us if you need anything. We are here to help. Thanks again!

September 12, 2019

awesome! The service is excellent in every way. If you need service on your vehicle don't go anywhere else. Tell them John Schmidt sent you and I might get a f More

by JASINSURANCEGROUP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob
September 11, 2019

Needed to have a low tire checked, they did it and made the The personnel at Kia were great. John started the process and Sam finished. Everyone was professional and courteous. They also gave us after car wa More

by FOX1DANFORD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Wiseman
Sep 11, 2019 -

Coastal Kia responded

Wonderful! Thank you so much for the five star service review. It was thoughtful of you to mention John and Sam by name. Our entire Coastal Kia team strives to treat each client the way we wish to be treated. We are thrilled to hear you were able to take advantage of our Courtesy Car Wash. Please let us know if you need anything. We are here to help. Thank you for choosing Coastal Kia!

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