Coastal Kia - Service Center
Wilmington, NC
3,455 Reviews of Coastal Kia - Service Center
Bob was excellent in his communication and explanation of what work was being performed on my vehicle what work was being performed on my vehicle More
Clean, comfortable waiting area with complementary drinks and snacks a variety of seating options and plenty of charging stations. and snacks a variety of seating options and plenty of charging stations. More
Quality, value, professional and courteous, Sam W. in Service Department keeps my car serviced right! in Service Department keeps my car serviced right! More
Consistently friendly service. They take the time to explain what is needed and why. Sam is open to questions and gets me answers if he does not have the answers at the top of hi They take the time to explain what is needed and why. Sam is open to questions and gets me answers if he does not have the answers at the top of his head. I have confidence in this dealership and their service department. I speak highly of this dealership to my friends and recommended them without reservation. More
From the time I placed my call until the service was done I am very pleased I tell all my friends that Kia is a great car. I am very pleased I tell all my friends that Kia is a great car. More
great service no problem Sam was great as always i always have good service and good people always have good service and good people More
Sam in the service department is friendly and thorough when talking about the service you need. when talking about the service you need. More
Customer service was excellent as usual. The staff greeted me took the vital information from the car, ushered me into the service area and handed me off to the service advisor. The staff greeted me took the vital information from the car, ushered me into the service area and handed me off to the service advisor. More
Service center beat my expectations on how long it would take to handle the engine replacement recall on our 2024 Telluride. Everything seems to working fine. take to handle the engine replacement recall on our 2024 Telluride. Everything seems to working fine. More
Both Service attendants very helpful. Communication on reason for visit confusing. Parts not available had to reschedule Communication on reason for visit confusing. Parts not available had to reschedule More