Coastal Kia - Service Center

Everyone I have been in contact with in the service area has been friendly and communicated well on what was needed for my vehicle. Work was completed promptly and follow up has been nice. has been friendly and communicated well on what was needed for my vehicle. Work was completed promptly and follow up has been nice. More

Service department and waiting area exceeded expectations. It provided a relaxing competent environment while waiting. expectations. It provided a relaxing competent environment while waiting. More

This was my first visit to the service department. As soon as I arrived I was greeted by Howard who was friendly and knowledgeable. He explained the process, length of time, shuttle service and sna As soon as I arrived I was greeted by Howard who was friendly and knowledgeable. He explained the process, length of time, shuttle service and snack/ waiting area. Then I meet Sam who did the service, again friendly and knowledgeable. He explained what he would do for the 8000 mile warranty and how long it would take. I took the shuttle with David who was pleasant and a great addition to your team! He was prompt and very informative. When the car was ready I received a call from Sam. He explained everything and because I have a maintenance agreement contacted the company to insure coverage for the service. I can't say enough good about your team! I'll definitely be back and recommend this dealership and service department! Thank you More

Coastal Kia does right by me. They recently took care of a check engine light by running the necessary diagnostics and did not charge me for the service which encourages me to re They recently took care of a check engine light by running the necessary diagnostics and did not charge me for the service which encourages me to remain a customer for both of my Kia vehicles. More

When the parts finally came in our vehicle was fixed right away and we had no problem getting a loaner car. right away and we had no problem getting a loaner car. More

Great service center. Sam Weisman is my service advisor. He is always very helpful, courteous, polite and professional. I have always been very satisfied with the service Sam Weisman is my service advisor. He is always very helpful, courteous, polite and professional. I have always been very satisfied with the service I have gotten. More

Everyone was very cordial, friendly and helpful. I was told it would take 2 hours. I was told it would take 2 hours. More

very attentive to customers issues. very polite and helpful to getting things correct for customers. very polite and helpful to getting things correct for customers. More

Friendly, clean and courteous staff. I have never had an issue with this dealership during my 105,000 miles. I have never had an issue with this dealership during my 105,000 miles. More

The dealership was nice but they charged me way too much for a 2021 Sorento for a 2021 Sorento More