Coastal Kia - Service Center
Wilmington, NC
3,410 Reviews of Coastal Kia - Service Center
Super friendly staff and thorough explanations of all work to be done. Facility is clean and well stocked with refreshments… phone chargers and computer area. Shuttle service readily available. Very good work to be done. Facility is clean and well stocked with refreshments… phone chargers and computer area. Shuttle service readily available. Very good experience. More
I have had this car kia Sorrento 2011 for years. I have had a knocking in my car and have brought it in a few times for this. I was always reassured everything looked safe. I felt very comfortable a I have had a knocking in my car and have brought it in a few times for this. I was always reassured everything looked safe. I felt very comfortable and trusted them without a doubt. Sometimes you hear a noise but everything is good!!! If I bring it in I always have them check it anyway. The last mechanic I had decided to replace a few things. My car doesn’t squeak, and it’s quiet. Yay!!!! Sam and Bob at Kia on Market, in Wilmington are amazing. I always feel welcomed and they treat me with respect. My next car will always be a Kia! Thank you Lorraine Collura More
From start to finish, Coastal Kia was outstanding, as a top dealership should be. I got a straight-forward assessment of my needs, an accurate time estimate, an accurate cost estimate, and consideration o top dealership should be. I got a straight-forward assessment of my needs, an accurate time estimate, an accurate cost estimate, and consideration of my comfort as I waited. Couldn't have been better. More
They were able to fit me in to figure what was wrong with my car. They helped with a tail light problem as well that I’d only mentioned in passing! Great team, they always do great work. my car. They helped with a tail light problem as well that I’d only mentioned in passing! Great team, they always do great work. More
Coastal Kia makes Car Service easy. . My car was taken punctually and I was given a ride to my destination and picked up when I was ready to go back for my car. Bob explained everything . My car was taken punctually and I was given a ride to my destination and picked up when I was ready to go back for my car. Bob explained everything in detail and was very accommodating. It could not have been easier or more pleasant. More
As usual professional, courteous, completed ahead of schedule. Entire staff made sure I was kept informed of status. Great waiting area with all type of amenities. Rating A++++ schedule. Entire staff made sure I was kept informed of status. Great waiting area with all type of amenities. Rating A++++ More
From the time I drove into the service area, I was treated wonderfully well and immediately. Doors "automatically" opened for me, which I found delightful, as it has become a rarity, these days. Wal treated wonderfully well and immediately. Doors "automatically" opened for me, which I found delightful, as it has become a rarity, these days. Walking away, after my service was performed, I was fully informed about what was done and what will need to be done in the future. Finally. I have found someone to take care of my car!!!!!! I don't have to guess and stress any more!!!!! Thank you!!!!!!!!!! More
When I came in on my appointment time I greeted with much courtesy and care! courtesy and care! More
Insisted on tire rotation and charged 50 bucks. Asked for help with resetting technology, and my request was ignored. Asked for help with resetting technology, and my request was ignored. More
This is my second Kia and because of Sam Weisman my service consultant I always use Coastal Kia for my service. service consultant I always use Coastal Kia for my service. More