Coastal Kia - Service Center

Very friendly staff, all worked together to create pleasant and seamless experience. We will be back. pleasant and seamless experience. We will be back. More

Overall, I would recommend them. My last service appoint though was terrible. I called days ahead of time and explained the services I would need performed and they said no problem, My last service appoint though was terrible. I called days ahead of time and explained the services I would need performed and they said no problem, I would be waiting at the dealership for my vehicle. Upon arrival I discussed with the tech exactly what was being done to the car. Three hours later the tech came out and said they were not going to have time to get to 2 of the services on the car only the oil change and wiper blades due to time constraints and that I’d have to make another appointment. When I cashed out they informed me a new switch was installed that I didn’t ask for and we didn’t talk about because it wasn’t broken or malfunctioning when I brought my vehicle in. So they drove my car back in the shop, ripped the new switch out, put my old switch back in (left the trim piece sticking up, I had to snap it in place), and brought my car back out to me. Four hours and 10 minutes later I left the dealership with an oil change and new wiper blades. More

Very good people to deal with and keep me updated on the progress of work being done. progress of work being done. More

Service writer was very friendly and knowledgeable. He explained everything in a way that was easy to understand. He explained everything in a way that was easy to understand. More

Sam and the team are always helpful, clear, and never treat customers like they don't know what is going on. From check-in to follow up phone calls, Kia service department is top notch. treat customers like they don't know what is going on. From check-in to follow up phone calls, Kia service department is top notch. More

Very friendly staff, reasonable amount of time for service. Thank you to service agent Bob for keeping me updated. service. Thank you to service agent Bob for keeping me updated. More

Clean and beautiful dealership. Very friendly staff. Shuttle service was an unexpected bonus. Good experience over all Very friendly staff. Shuttle service was an unexpected bonus. Good experience over all More

When servicing my car, I'm always welcomed with pleasantness. I'm always given the option to wait at the dealership location or offered a shuttle to wherever I need to go. Any work that needs to be pleasantness. I'm always given the option to wait at the dealership location or offered a shuttle to wherever I need to go. Any work that needs to be done on my car is always explained to me. I'm always given options and never forced into having any work done to my car. My service visit is always painless! More

Great service and professional demeanor. I appreciate the breakdown of what to do.Thank you! I appreciate the breakdown of what to do.Thank you! More

Sam is always there to assist me and schedule a prompt appointment to ensure that my car is repaired, serviced and inspected ensuring that I am driving a safe vehicle. Since I am elderly and single; appointment to ensure that my car is repaired, serviced and inspected ensuring that I am driving a safe vehicle. Since I am elderly and single; this level of service is comforting & reassuring. Kate More