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Coastal Kia - Service Center

Wilmington, NC

4.8
3,391 Reviews

3,391 Reviews of Coastal Kia - Service Center

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January 07, 2024

Always receive great service at Coastal Kia. Service personeel always keep me informed. Waiting area excellent More

by Munsey02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 08, 2024 -

Coastal Kia responded

Thank you for the five star review and gracious comments. It was thoughtful of you to go online and rate your recent service experience. Thank you for choosing Coastal Kia!

January 07, 2024

This dealership is always friendly and efficient any time it comes to servicing your vehicle. More

by HDF41204
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 08, 2024 -

Coastal Kia responded

Wonderful news! We appreciate the five star review and compliments for Sam Weisman and our service team. It was thoughtful of you to go online and rate your recent experience. Thank you for choosing Coastal Kia!

January 07, 2024

The are usually fast and efficient and explain what is found during your inspection report. More

by msal614
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darren Gokey
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 08, 2024 -

Coastal Kia responded

We sincerely appreciate the five star service review and compliments for our team. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia for your automotive service needs.

January 06, 2024

Very pleasant to work with, Cody Hamilton was the best. And Michael Mascavage was great also. More

by dmarie936
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Mascavage
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 08, 2024 -

Coastal Kia responded

Thank you! We appreciate the high marks and compliments for our Product Specialist Cody Hamilton and Finance Director Michael Mascavage. Enjoy and congratulations! Thank you for choosing Coastal Kia!

January 06, 2024

Beautiful facility. Bright, immaculately clean, very comfortable waiting room with coffee, water, snacks, WIFI, chargers. Great service dept professionals that keeps you More

by Steve G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 08, 2024 -

Coastal Kia responded

Wow... thank you! We sincerely appreciate the five star service review and compliments for our facility and service team. We strive to deliver a truly exceptional experience to every client during every visit. Please don't hesitate to reach out if you need us. Thank you for choosing Coastal Kia for your automotive service needs.

January 06, 2024

Excellent,clean,and beyond what I have seen with other car sales rooms a ten in my book More

by JIMHAUGHEY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darren Gokey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Kirschner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 08, 2024 -

Coastal Kia responded

Thank you for the five star review and gracious comments. We truly appreciate the high marks for so many of our service team members. It was thoughtful of you to go online and rate your recent experience. Thanks again!

January 06, 2024

The service was great. I even got a follow up call to make all went well. More

by kateybug88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren Gokey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 08, 2024 -

Coastal Kia responded

Great news! Thank you for taking time to go online and rate your recent service experience. We appreciate the five star review and high marks for our Service Consultant Darren Gokey. Thank you for choosing Coastal Kia! We are here if you need us.

January 06, 2024

Very professional. Totally informative. Positive guidance. Courteous. Friendly. A reassuring presence that exudes confidence in the Coastal Kia experience. More

by duffer480
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darren Gokey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 08, 2024 -

Coastal Kia responded

Thank you! Your amazing review and high marks are truly appreciated. We love the feedback including, "very professional, totally informative, positive guidance, courteous." Thanks again. We appreciate the high marks for Gary and Darren. Please call us if you need anything.

January 05, 2024

While visiting North Carolina on a vacation for the New Year I experienced mechanical issues. Coastal Kia was right there available to assist. They got me back on the road in just a few hours. The team the More

by TYFFANYLCDAVIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 05, 2024 -

Coastal Kia responded

Thank you! We hate you had issues during your travels but are thrilled to hear we came to the rescue and exceeded your expectations. We appreciate the gracious feedback and high marks. Thanks again!

January 05, 2024

Great service as always. Love my Kia Telluride and the service dept at Coastal Kia! More

by BRANDY.CATE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 05, 2024 -

Coastal Kia responded

Thank you! We sincerely appreciate the five star review and high marks for our Service Consultant Sam Weisman. It is wonderful to hear you love your Kia Telluride. Enjoy! We are here if you need us.

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