Coastal Kia - Service Center

Same old boring service I rate as excellent. I love being bored this way. Thanks. I love being bored this way. Thanks. More

Always so friendly and eager to help. Howard and Bob were very pleasant and were able to assist with any questions I had. Howard and Bob were very pleasant and were able to assist with any questions I had. More

i’m always very happy with the professional service I receive when I take my Kia Optima or Kia Sedona in for service. Bob helped me out on my last visit with the Optima and everything was perfect. receive when I take my Kia Optima or Kia Sedona in for service. Bob helped me out on my last visit with the Optima and everything was perfect. More

We arrived early for our service appt but was checked in quickly. We were told of some recent recalls and offered to fix them during the same visit which was awesome. Service rep offered us a shuttle during quickly. We were told of some recent recalls and offered to fix them during the same visit which was awesome. Service rep offered us a shuttle during our wait and checked on us periodically which was nice. Car was ready earlier than expected. More

Work was done as stated in a reasonable amount of time Sam communicated during wait Sam communicated during wait More

Sam,Howard and the entire staff treated me great! So helpful and accommodating ! So patient to explain the process that my car needed .l feel like lm in good hands at Coastal Kia Wilmington NC So helpful and accommodating ! So patient to explain the process that my car needed .l feel like lm in good hands at Coastal Kia Wilmington NC More

Great customer service but this time my appointment was for 12:30 to check brakes. Didn't get a call until after 3:30 to let me know what needed to be done. Authorized the work and it was after 5:30 before for 12:30 to check brakes. Didn't get a call until after 3:30 to let me know what needed to be done. Authorized the work and it was after 5:30 before I got the car back. More

We love Costal Kia. They were professional kind and helpful every step of the experience and would recommend them to anyone who values quality and a good experience. They were professional kind and helpful every step of the experience and would recommend them to anyone who values quality and a good experience. More

1st time using this dealership / service dept. Was very pleased and I will use them again in the future Was very pleased and I will use them again in the future More

Best car dealer and service department I ever dealt with, any brand , anywhere and I'm an octogenarian any brand , anywhere and I'm an octogenarian More