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Coastal Kia - Service Center

Wilmington, NC

4.8
3,480 Reviews

3,480 Reviews of Coastal Kia - Service Center

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January 25, 2024

Sam is always a pleasure to work with, he is very consistent about giving me the information I need and helping discern what should take priority with my car's care. I don't trust anymore more than I More

by JKAPPAROS28461
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 26, 2024 -

Coastal Kia responded

Thank you! We sincerely appreciate the five star service review and compliments for our Service Consultant Sam Weisman. We are thrilled to hear he has earned your convenience and trust. Thank you for choosing Coastal Kia for your automotive service needs.

January 24, 2024

Took care of all of the maintenance and the recall. Thank you for your attention More

by stevew60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 26, 2024 -

Coastal Kia responded

Great news! We appreciate the five star review and compliments for our service team. Thank you for trusting Coastal Kia with your automotive service needs.

January 21, 2024

The team at Coastal Kia were not only professional and courteous but were transparent and communicative—something that is rare in this industry. They were able to identify the issue with my vehicle, give More

by bill.cortese
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Howard, David
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Jan 22, 2024 -

Coastal Kia responded

Thank you for the five star service review and compliments for Sam Weisman and our service team. It was thoughtful of you to go online and rate your recent experience. We sincerely appreciate you choosing Coastal Kia for your automotive service needs. Thank you!

January 20, 2024

Always stellar service. Sam is the best. Fast and reliable service. Would recommend for sure. More

by 5203933
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 22, 2024 -

Coastal Kia responded

Thank you! We could not agree more, "Sam is the best." Our Service Consultant Sam Weisman is a true ambassador for our Customer Service culture." It was thoughtful of you go online and rate your recent experience. Thank you for the high recommendations too!

January 20, 2024

The service department at Coastal Kia are professional and courteous. They communicate well and do excellent work. More

by NBOSSERMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 22, 2024 -

Coastal Kia responded

Thank you! Your five star service review and compliments for our service team are greatly appreciated. It was thoughtful of you to go online and rate your recent service experience. We are here if you need us. Thank you for choosing Coastal Kia!

January 20, 2024

Excellent service was given at every step of the service process. Every member of the service team performed flawlessly. More

by Thomasconnolly1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren Gokey
Report | Print
Jan 22, 2024 -

Coastal Kia responded

Wonderful news! Thank you for the five star service review and high marks for our Service Consultant Darren Gokey. We love the feedback including, "every member of the service team performed flawlessly." We appreciate your loyalty. Thank you for choosing Coastal Kia!

January 19, 2024

Very pleased with the prompt communication and timeliness of addressing service required on my 2024 Telluride. More

by DSWING59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 19, 2024 -

Coastal Kia responded

Thank you for the five star service review and compliments for our service team. It was thoughtful of you to rate our Service Consultant, Gary Nelson, with such high marks. We know you are enjoying your 2024 Kia Telluride. We are here if you need us.

January 19, 2024

Service was good told Sam what needed done and he updated me on my car More

by GEMCKNIGHT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 19, 2024 -

Coastal Kia responded

Perfect! Thank you for the five star service review and compliments for our Service Consultant Sam Weisman. We appreciate the high marks for Sam and our Service Director John Wigger. Thank you for choosing Coastal Kia! Please don't hesitate to reach out if you need anything.

January 18, 2024

Always kind and courteous, The sensor does not work. It came back on going home. More

by GRITS370
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren Gokey
Report | Print
Jan 18, 2024 -

Coastal Kia responded

Thank you for the feedback. We are here to help. Please call our Service Consultant, Darren Gokey, or Service Director John Wigger at 910-408-0100. We look forward to your call. Thank you

January 18, 2024

Pleasant staff that provide good explanation of problems and repairs. Comfortable waiting area, clean bathrooms and honest staff. And the courtesy van driver was wonderful too. More

by jackrat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Van driver, Darren Gokey
Report | Print
Jan 19, 2024 -

Coastal Kia responded

Thank you for the high marks and compliments for our staff and facility. It was thoughtful of you to go online and rate your recent service experience. Thank you for choosing Coastal Kia for your automotive service needs.

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