Coastal Kia - Service Center
Wilmington, NC
3,416 Reviews of Coastal Kia - Service Center
I always receive the best service when I come to Coastal Kia. Everybody, there is very friendly and helpful. I’ve worked with Gary Nelson a few times, and his service is impeccable. Kia. Everybody, there is very friendly and helpful. I’ve worked with Gary Nelson a few times, and his service is impeccable. More
I always receive the best service when I come to coastal Kia. Gary is great Kia. Gary is great More
Very welcoming service team! I came in for a recall on my Sorento. I got there about 15 minutes before my appointment. They said the wait would be about 2 hours... I was out of t I came in for a recall on my Sorento. I got there about 15 minutes before my appointment. They said the wait would be about 2 hours... I was out of there in an hour 🎉 I love this service department. I also like the waiting area. There are so many different seating options. They have complimentary drinks, snacks, and Car Wash! I also live in Jacksonville so that says A LOT right there 😉 More
I love Bob! He makes scheduling so easy and the team is amazing! They are always so kind and helpful. He makes scheduling so easy and the team is amazing! They are always so kind and helpful. More
Very easy to schedule an appointment and we are always satisfied with the great, fast service. satisfied with the great, fast service. More
The employees are always friendly and professional. However, I feel frustrated that after reaching out to the service department at Coastal Kia for a year, the root cause of why my hybrid, warning, lig However, I feel frustrated that after reaching out to the service department at Coastal Kia for a year, the root cause of why my hybrid, warning, light and alarm comes on periodically cannot be discovered. I was just there, Tuesday, and after updates being performed and paying my $151.20 bill, the highway warning light an alarm came on again this morning. I feel unsafe in my car every time I see the warning and hear the alarm. It’s just inconceivable to me that no solution can be found by the Kia professionals. More
Coastal Kia is awesome! Easy to work with and stand by there vehicles. Thank you Coastal Kia! Easy to work with and stand by there vehicles. Thank you Coastal Kia! More
The service that was performed was great. I would have thought that a service would include checking out everything, for instance, some of the inside lights do not work. I have no clue what t I would have thought that a service would include checking out everything, for instance, some of the inside lights do not work. I have no clue what to do so I just drive on like nothing is wrong. More
The service was great because my advisor was pleasant. I also like the fact that they provide beverage and snacks in the waiting area as well as outlets to plug in your electronics. I felt the wait time f I also like the fact that they provide beverage and snacks in the waiting area as well as outlets to plug in your electronics. I felt the wait time for my service to be completed was lengthy. More
Excellent service. Bob Tomlin and everyone there is excellent to deal with. The driver who took me to my office is very nice as well Bob Tomlin and everyone there is excellent to deal with. The driver who took me to my office is very nice as well More