Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Coastal Kia - Service Center

Wilmington, NC

4.8
3,391 Reviews

3,391 Reviews of Coastal Kia - Service Center

Sort by
November 22, 2023

Everyone in the service dept is always so friendly. I appreciate their kindness towards me. More

by KATHYWILSON243
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
November 19, 2023

The dealership was on time and on budget with the service work that I had done. More

by bshort2186
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 20, 2023 -

Coastal Kia responded

Thank you for the five star service review. It was thoughtful of you to go online and rate your recent service experience. We love the feedback including, "the dealership was on time and on budget with the service..." We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia for your automotive service needs.

November 19, 2023

Courteous as always, prompt service and never recommending something I don't need. Approaching 100,000 miles with all services done by a KIA dealership regardless of where we have been. Massach More

by LampRx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 20, 2023 -

Coastal Kia responded

Thank you! We appreciate the five star review and high marks for our Service Consultant Bob Tomlin. We love the comments including, "courteous as always, prompt service." Please call us if you need anything. Thanks again!

November 18, 2023

Sam is very concerned about his customers. Calls you promptly great employee.always doing a great job. More

by BEVBEVBEV20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Wigger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 20, 2023 -

Coastal Kia responded

Thank you for the five star review. It was thoughtful of you to mention Sam by name. Sam Weisman is a true ambassador for our customer service culture. We sincerely appreciate the high marks and gracious comments. Thank you for choosing Coastal Kia!

November 17, 2023

The service Department at Coastal Kia was awesome to work with. Everyone was very nice & friendly. More

by JO.IK2051
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darren Gokey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 20, 2023 -

Coastal Kia responded

Thank you! We appreciate the five star review and compliments for our service department. Please call us if you need anything. Thanks again!

November 17, 2023

The service department and staff at Coastal Kia are top notch. They are always informative on what service is needed and keeping you up to date on how long servicing the vehicle will take. More

by JNSPLACE02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 20, 2023 -

Coastal Kia responded

Thank you! We sincerely appreciate the five star review and gracious comments. Thank you for choosing Coastal Kia for your automotive service needs. Thanks again!

November 17, 2023

The experience was fine but it took longer than expected. I was there 2 1/2 hours for a 1 hour job. More

by DWLINDERMAN
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 20, 2023 -

Coastal Kia responded

Thank you for you patience. We sincerely apologize for the wait time. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia!

November 15, 2023

Great service, always listen to your problems or concerns. Easy to deal with and make appointments. More

by DRAGON466
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Tomlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 16, 2023 -

Coastal Kia responded

Thank you for the five star service review and high marks for our Service Consultant Bob Tomlin. We sincerely appreciate the gracious comments. Thank you for choosing Coastal Kia for your automotive service needs.

November 15, 2023

Sam Weisman took excellent care of me and my Telluride. He did his homework on getting me the information I needed to decided which set of tires to purchase. More

by PATMCDONALD.NC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Weisman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 15, 2023 -

Coastal Kia responded

Thank you! We sincerely appreciate the five star service review and compliments for our Service Consultant Sam Weisman. Sam is a true ambassador for our customer service culture. We strive to deliver a truly exceptional experience to every client during every visit. Thank you for choosing Coastal Kia for your automotive service needs.

November 13, 2023

Coastal kia has done a fantastic job at taking care of both me and my family throughout the years. Their vehicle service department is top notch, Gary always checks me in and makes sure my car is maintain More

by HEATHER SKIPPER CRV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Koballa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heber! You're fantastic!
Report | Print
Nov 13, 2023 -

Coastal Kia responded

Great news! Thank you for the gracious comments and high marks. It was thoughtful of you to go online and share your recent purchase experience. We truly appreciate your loyalty to our team. Please call us if you need anything. Thanks again!

1
...
95
96
97
...
340