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Cobb County Toyota
Kennesaw, GA
4,266 Reviews
Thank you for your interest in Cobb County Toyota! For over a decade, we’ve been providing our Georgia neighbors with quality automotive sales and service. We’re committed to making every guest’s experience at our dealership truly exceptional, and when you visit us, you can expect award-winning customer service every time. In fact, we’ve won the coveted Toyota Motor Sales President’s Award 24 times! This award is one of the highest honors a dealership can receive from Toyota, given to those who demonstrate their commitment to maintaining Toyota’s high standards for customer satisfaction. It’s not enough for us to meet your expectations — we aim to exceed them!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 1:00 PM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 4,266 reviews
Verified Customer
December 19, 2023
Service was good, survey was poor. Survey should not require comments. change your survey if you want to continue getting my feedback. Survey should not require comments. change your survey if you want to continue getting my feedback. More
by FPARRINEL
Employees Worked With
December 19, 2023
Check in at service bay was a zoo. Cars lined up and only a few people working the desks. Customers were milling about trying to figure out if there was a line to receive people in t Cars lined up and only a few people working the desks. Customers were milling about trying to figure out if there was a line to receive people in the order they arrived. There was no such option - pick a desk and wait. Phone calls come before customers onsite so you end up waiting for a long phone call to end, only to be told to see someone else. Car was not cleaned before delivery and was promised it would be done when we returned it for aftermarket modification. They kept the car all day (promising to have it out by 3pm) when we called at 4pm, nobody could tell us the status. Finally called us at dinner time and said we could pick up the key at the reception desk. The key was eventually found but nobody seemed to know where it was parked. Once I found the car it was immediately obvious that it had not been cleaned. If this lack or organization is any indication of how the mechanics do their work, I would fear to have work done at this facility. More
by DASAFISH2
Employees Worked With
December 19, 2023
During the test drive and negotiation there was two keys at the end there was only one But they could sell me another one for $750 at the end there was only one But they could sell me another one for $750 More
by J3BARNES87
Employees Worked With
December 18, 2023
Great experience at Cobb County Toyota, Dwight was my contact and he was on top of everything from start to finish. contact and he was on top of everything from start to finish. More
by vr
December 18, 2023
This was our 6th and 7th vehicle purchased from Jordan at Cobb County Toyota. It has always been a great experience and we'll do it again next time! Cobb County Toyota. It has always been a great experience and we'll do it again next time! More
by mattmcneil
Employees Worked With
December 18, 2023
I had a great experience at Cobb County Toyota, the staff were very helpful in my decision to purchase a new car. were very helpful in my decision to purchase a new car. More
by ROBERSONJIM26
December 18, 2023
Lee p you informed while waiting for your vehicle to be serviced, comfortable waiting area with clean facilities. serviced, comfortable waiting area with clean facilities. More
by RUMWA
Employees Worked With
December 17, 2023
Drop off on time. Good communication. Completed work in a couple hours. Easy pick up Good communication. Completed work in a couple hours. Easy pick up More
by ccummins46
Employees Worked With
December 17, 2023
Carlos is my go to guy. Always smiling, excellent attitude, and good Communication with customers. Always smiling, excellent attitude, and good Communication with customers. More
by Jetkeo
Employees Worked With
