Cobb County Toyota - Service Center
Kennesaw, GA
3,246 Reviews of Cobb County Toyota - Service Center
love the dealership , but our last service was horrible ,they checked the glove box for the air filter, said i needed a new 1 I just replaced it a week before and. they nevernput the glove box back right ,they checked the glove box for the air filter, said i needed a new 1 I just replaced it a week before and. they nevernput the glove box back right the service person i had said everything wqs good and see next service. but the report they gave me didnt tell me the battery is bad . the next morning i had to go to the emergency room my husband went to get the car ready it was had to jump it to take me to the hospital then iwas dead never had aproplem before when ever there was an issue a person came out and explained what was wrong not this time in got home from the hospital, and sure enough in red on back of the receipt was battery no good needs to be replaced My husband took it in for the battery replaced and talked to the service managerb explained what happened , therebwas non name on thge sevice we received he gave us free oil change next time were due More
Always efficient and helpful. Kyle is knowledgeable and so easy to work with. There's a good reason why I always bring my car here for any concerns I have. Kyle is knowledgeable and so easy to work with. There's a good reason why I always bring my car here for any concerns I have. More
Good quick service. Free tire rotation when tires purchased from them. Sign up for emails for discounts etc Free tire rotation when tires purchased from them. Sign up for emails for discounts etc More
Took my car in for a recall check. Easy to get appointment online and work was done in acceptable amount of time. No issues so I will be back. Easy to get appointment online and work was done in acceptable amount of time. No issues so I will be back. More
WOW, some of the best service I have ever had at a dealership. Went in for 6 months service and car was ready in 20 minutes. Wonderful people working in service department and a very nice waiting ro dealership. Went in for 6 months service and car was ready in 20 minutes. Wonderful people working in service department and a very nice waiting room, too. More
THE PROCESS FROM CHECKING IN FOR MY APPT TO MAKING THE PAYMENT WAS SEEMLESS AND HASSLE FREE. PAYMENT WAS SEEMLESS AND HASSLE FREE. More
Everything was great. Shuttle is still horrible but I’ve decided not to use it anymore after several bad experiences. Shuttle is still horrible but I’ve decided not to use it anymore after several bad experiences. More
Clean. Mediocre attention to detail;Service Advisor wrote up Camry repair for 4Runner. Concerning, unprofessional. Mediocre attention to detail;Service Advisor wrote up Camry repair for 4Runner. Concerning, unprofessional. More
Their service department was the worst I've ever experienced. They didn't care that they caused damaged to my wheels during a tire replacement. They have lost a customer because of poor service mana experienced. They didn't care that they caused damaged to my wheels during a tire replacement. They have lost a customer because of poor service management and incompetent technicians. YOU DONT USE STEEL TIRE IRONS ON POWDER COATED ALUMINUM WHEELS. Thats is obvious!! More