Cobb County Toyota - Service Center
Kennesaw, GA
2,913 Reviews of Cobb County Toyota - Service Center
Great service. Work was done in a timely manner. I appreciate your hard work as always. Work was done in a timely manner. I appreciate your hard work as always. More
I just went for a tire rotation. They said it would be about an hour which was fine because I figured it would take a while. It was only about 30 minutes and we were ready to go. They said it would be about an hour which was fine because I figured it would take a while. It was only about 30 minutes and we were ready to go. More
My service department representative was great. However, he stepped away and posted a sign to see another representative. It took about 20 minutes before anyone would attend to me. However, he stepped away and posted a sign to see another representative. It took about 20 minutes before anyone would attend to me. More
The personnel were great. The waiting area is clean and well kept. Just thought the oil change was a little pricey. The waiting area is clean and well kept. Just thought the oil change was a little pricey. More
Friendly and efficient. Matt was great. He made sure my car was fixed in a minimum amount of time. Matt was great. He made sure my car was fixed in a minimum amount of time. More
Arrived just before my appointment time. JC got me checked in quickly, my vehicle was serviced in short order and I was on my way. Great experience overall. JC got me checked in quickly, my vehicle was serviced in short order and I was on my way. Great experience overall. More
The drop off time and appointment is not accurate. Additionally while waiting in line a different service adviser tried to help me, then he pushed me back over to Carlos (with whom I had the appointm Additionally while waiting in line a different service adviser tried to help me, then he pushed me back over to Carlos (with whom I had the appointment) however Carlos already had a line of people 2 deep at his desk? What was more frustrating was while I waoted I watched the same person take care of 2 more people. Finally, I paid ~$375 for 30K mile service, but found no finger smudges on the air filter box or really anywhere besides the oil cap. There was plenty of dust on the engine but no immediate signs that someone checked all the things that were listed. More
The area was clean for entering the service center, but I was not made aware of where to go and waited 20 minutes to be seen without an update. was not made aware of where to go and waited 20 minutes to be seen without an update. More
Great service, Mr. C. Hernandez was awesome, and patient in explaining and listening. Service was not as long as anticipated. Overall good experience. C. Hernandez was awesome, and patient in explaining and listening. Service was not as long as anticipated. Overall good experience. More
Jeff was great to work with. I am pleased with the service I received. Thank you. I am pleased with the service I received. Thank you. More