Cobb County Toyota - Service Center
Kennesaw, GA
2,921 Reviews of Cobb County Toyota - Service Center
Quick in and out with good communication. Price was reasonable. My wife has had good experiences also Price was reasonable. My wife has had good experiences also More
Thank you everyone for your great service on my 2017 Camry. I’m very satisfied Camry. I’m very satisfied More
Everyone here is very friendly and helpful. I felt comfortable with the service dept working on my car. I felt comfortable with the service dept working on my car. More
Cobb county Toyota is always on the ball, fast and efficient when I bring my car in. JC Cooper always does a great job and is happy to help with all my car issues. Location for me is awesome as well. efficient when I bring my car in. JC Cooper always does a great job and is happy to help with all my car issues. Location for me is awesome as well. More
David Cobb gave me a detailed description of exactly what they would be doing. He answered every question and kept me in the loop. I knew at 60K miles my front disc brakes would probably need replacement an they would be doing. He answered every question and kept me in the loop. I knew at 60K miles my front disc brakes would probably need replacement and this was the case. I wanted the original pads which he said were a little higher cost but that was fine with me. Thanks for the great job David ! More
Overall the experience was positive. I do believe you need to improve greeting customers as they pull in for service. This was my second time servicing my car at this dealer, there are n I do believe you need to improve greeting customers as they pull in for service. This was my second time servicing my car at this dealer, there are no signs to tell you what to do. There were only two cars, mine being one of them and 5 Toyota employees standing in the service center and no one acknowledged me (I was standing next to my car) for what seemed like a long time. Finally someone walked over to where I was standing. To be honest I almost drove away. Once checked in, everything went smoothly, but this is an area you need to improve. More
We discussed what my Hybrid needed for maintenance. In and out very fast! Will be back in the future. In and out very fast! Will be back in the future. More
I brought a 2014 4Runner in for a break job and alignment. They installed a cabin air filter before receiving authorization to do so. The labor charge for the filter was $37. It takes less than alignment. They installed a cabin air filter before receiving authorization to do so. The labor charge for the filter was $37. It takes less than 5 minutes to replace the filter. Assuming a 5 minute task, this comes to a labor rate of $444/hour. Ridiculous. More