Cobb County Toyota - Service Center
Kennesaw, GA
3,025 Reviews of Cobb County Toyota - Service Center
Even though I had problems at my last three experiences with Cobb County Toyota Zah and Rachel were resp9nsive and at least acted like they cared. Now if we could get the service department on job it woul with Cobb County Toyota Zah and Rachel were resp9nsive and at least acted like they cared. Now if we could get the service department on job it would be appreciated. More
Faster service, well done and excellent customer service. We went through everything the car needed. I am satisfied with their services We went through everything the car needed. I am satisfied with their services More
Great service. Work was done in a timely manner. I appreciate your hard work as always. Work was done in a timely manner. I appreciate your hard work as always. More
I just went for a tire rotation. They said it would be about an hour which was fine because I figured it would take a while. It was only about 30 minutes and we were ready to go. They said it would be about an hour which was fine because I figured it would take a while. It was only about 30 minutes and we were ready to go. More
My service department representative was great. However, he stepped away and posted a sign to see another representative. It took about 20 minutes before anyone would attend to me. However, he stepped away and posted a sign to see another representative. It took about 20 minutes before anyone would attend to me. More
Friendly and efficient. Matt was great. He made sure my car was fixed in a minimum amount of time. Matt was great. He made sure my car was fixed in a minimum amount of time. More
The personnel were great. The waiting area is clean and well kept. Just thought the oil change was a little pricey. The waiting area is clean and well kept. Just thought the oil change was a little pricey. More
Jeff was great to work with. I am pleased with the service I received. Thank you. I am pleased with the service I received. Thank you. More
The drop off time and appointment is not accurate. Additionally while waiting in line a different service adviser tried to help me, then he pushed me back over to Carlos (with whom I had the appointm Additionally while waiting in line a different service adviser tried to help me, then he pushed me back over to Carlos (with whom I had the appointment) however Carlos already had a line of people 2 deep at his desk? What was more frustrating was while I waoted I watched the same person take care of 2 more people. Finally, I paid ~$375 for 30K mile service, but found no finger smudges on the air filter box or really anywhere besides the oil cap. There was plenty of dust on the engine but no immediate signs that someone checked all the things that were listed. More
Great service, Mr. C. Hernandez was awesome, and patient in explaining and listening. Service was not as long as anticipated. Overall good experience. C. Hernandez was awesome, and patient in explaining and listening. Service was not as long as anticipated. Overall good experience. More