Cobb County Toyota - Service Center
Kennesaw, GA
3,218 Reviews of Cobb County Toyota - Service Center
The best advise I can give to anyone is stay away from this place. They will ruin your vehicle. It's a nightmare!! Do not go here for vehicle repairs. this place. They will ruin your vehicle. It's a nightmare!! Do not go here for vehicle repairs. More
My 2023 Rav4 XSE Hybrid was having random issues with front viewing camera (one above the rearview mirror) which was causing several random safety faults with the vehicle. Back in May, I met Simon Chan front viewing camera (one above the rearview mirror) which was causing several random safety faults with the vehicle. Back in May, I met Simon Chan when I brought my Rav4 in for 30K service. I decided to stick with him and build a relationship with him on service versus seeing other service writers on every visit that I make. Simon has been great and I appreciate working with him. The shop was able to definitively diagnose the issue to be the front camera and replaced it. So far, I have driven the car for 30 minutes without issues. Previously, after 10 - 15 minutes, the car would start to display safety system errors. So far so good and hoping it will stay that way. More
Regular customer - always great service. They are very good at finding the problem and fixing it right the first time. Have recommended this dealership to all my friends. They are very good at finding the problem and fixing it right the first time. Have recommended this dealership to all my friends. More
Had a great experience getting my oil changed and having questions about my hybrid answered questions about my hybrid answered More
Carlos was very helpful. Service was performed quickly and a detailed explanation of what done was given. Service was performed quickly and a detailed explanation of what done was given. More
They usually do well. Been going there for many years. Last trip, went in for 4 wheel alignment and oil change for my Lexus GX and the wheel alignment wasn't successful. M Been going there for many years. Last trip, went in for 4 wheel alignment and oil change for my Lexus GX and the wheel alignment wasn't successful. Made appt to redo, waited 3 hrs and it still wasn't completed. May have to find another place to take my vehicles. More
All in all the work done on my car has been fine. My service advisor didn’t communicate the suggested maintenance to me at all…I was handed a sheet when I got back to pick up the car. Ideally suggest My service advisor didn’t communicate the suggested maintenance to me at all…I was handed a sheet when I got back to pick up the car. Ideally suggestions would have been mentioned prior to me coming so they could have been completed while the car was already there… More
The broken front seat left my valve stem overs off for the 10000 time and tried to charge me for stuff covered on my warranty yet again. Everyone they claim they will note and fix where they messed someth the 10000 time and tried to charge me for stuff covered on my warranty yet again. Everyone they claim they will note and fix where they messed something up past time this time for me to come out and not only not fix it but there be even more issues. More
Two of the men were arguing, lost my cap to the tire where they put air in it and never said anything to me, my car is barely a year old. where they put air in it and never said anything to me, my car is barely a year old. More