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Cobb County Toyota - Service Center

Kennesaw, GA

4.4
3,014 Reviews

3,014 Reviews of Cobb County Toyota - Service Center

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April 10, 2025

The front desk was not so welcoming , his was Jeff . Barely looked at me and not even gave a pen to sign the paper More

by KESSIASTIVAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Silvers
1.0
This rating includes all reviews, with more weight given to recent reviews.
April 10, 2025

First servicing-done quickly and well Friendly and helpful personnel. Easy to make appointment. Thank you. More

by PARDETTE80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 10, 2025

The wait time, just for an oil change, was waaaay tooo long. 3 hrs wait and that too for a senior citizen. More

by RAKSHA.DESAI11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Zach Claybrooks
3.0
This rating includes all reviews, with more weight given to recent reviews.
April 09, 2025

They made a problem made simple. Easy to locate, quick to attend to the need, and provided much needed transportation. More

by 316JOHNCLARK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 09, 2025

JC is the best ! The best customer service I have had for my cars. Very pleased More

by RLR21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JC Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 09, 2025

Good customer service, time couscous, do the work they supposed to do . Clean environment . I love it More

by QUEENEZZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 09, 2025

Got a tire rotation done but my back driver side tire never changed spots... I know this because its the only tire on the entire car that doesn't say TOYOTA on the sidewall... Service manager offered not More

by AUSTIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Katie Fuller
3.0
This rating includes all reviews, with more weight given to recent reviews.
April 09, 2025

I recently got my car repaired with the collision center. I have to say that they did an outstanding job. This is why I keep coming back: reliability. More

by TYMACIA.FLOYD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JC Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Costas Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Simon Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 09, 2025

Katie is a great service advisor. I was able to have my truck serviced while I waited and felt that they were attentive to my request. More

by grappler138
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 08, 2025

I had a very good experience with the service department. Jeff is always helpful and quick with updates! More

by allysonharalson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Silvers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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