Cobb County Toyota - Service Center

Javier did a great job getting our car fixed. Highly recommended! Why do I have to be forced to write 15 words to give feedback? 😬 Highly recommended! Why do I have to be forced to write 15 words to give feedback? 😬 More

My service rep, Katie Fuller, was knowledgeable, professional, friendly, and a good communicator. She provided good explanations and answered all our questions. For this older vehicle, I now know it professional, friendly, and a good communicator. She provided good explanations and answered all our questions. For this older vehicle, I now know it might be better to request for the main shop do the 5K service and have them perform a more thorough inspection/diagnostic routine. I am disappointed that a more thorough inspection of the brake system was not performed at my regular 5K service just last month. I mentioned the front end shaking when braking at highway speeds. The alignment recommended at the time did not fix the problem. This time, a more thorough inspection of the brake system revealed the rotor issue. Plus, a more comprehensive inspection/diagnostic last month just might have revealed the C/S Passenger Front CV Axle Leaking before the warning lights came on. More

Our first time to have our 5,000 mile service. It was a great experience! It was a great experience! More

Best car dealership we've been to, no tricks or scams just help and understanding on a personal level. Best place to bring in for an oil change or tire issues. 10/10 just help and understanding on a personal level. Best place to bring in for an oil change or tire issues. 10/10 More

Staff was knowledgeable and professional. . Wait time was excellent. Will recommend device to other people. . Wait time was excellent. Will recommend device to other people. More

I am servicing my Toyota 4 Runner at this place since 2014. They are always professional. Very pleased with customer service and very fast repair. I replaced all four tires , brakes and oil change and a 2014. They are always professional. Very pleased with customer service and very fast repair. I replaced all four tires , brakes and oil change and and all been done very fast. Thank you. More

Very fast service. I appreciate the short wait time considering my work schedule and family commitments. I appreciate the short wait time considering my work schedule and family commitments. More

It wasn't the dealership. I had a problem with Anthony Sullivan the service advisor. he had me waiting standing outside about 45 mins. after he told me my car was ready. I wou I had a problem with Anthony Sullivan the service advisor. he had me waiting standing outside about 45 mins. after he told me my car was ready. I would like for his supervior to contact me about this visit because I had to go to him three times before my car was brought out to me and that he had left for the day which I found very disrespectful. I have never had to deal with this before at this dealership. Please contact me ASAP. I can be reached @ 770-377-0525. Sincerely, Sherri A Simpson More

Totally GREAT! ! There were several people with cars being serviced but they had a ton of help that got fixed up super fast and extremely nice. ! There were several people with cars being serviced but they had a ton of help that got fixed up super fast and extremely nice. More

First time going to the dealership myself to get an oil change and everything went smoothly. Just had to drop my car off and came during my appointment with John Cooper and was out in about 15-20 minutes! change and everything went smoothly. Just had to drop my car off and came during my appointment with John Cooper and was out in about 15-20 minutes! They did other inspections to make sure I’m up to date with my car. More