Cobb County Toyota - Service Center

very good service. Mr. Juan Carlos Ortega excellent. and the man who brought my car very kindly helped me with some questions that I asked him. I felt very well cared f Mr. Juan Carlos Ortega excellent. and the man who brought my car very kindly helped me with some questions that I asked him. I felt very well cared for. thank you so much. More

Used for years, after purchase. Always good service, Quick to meet my needs. Great people. Very nice to deal with. Always good service, Quick to meet my needs. Great people. Very nice to deal with. More

The staff at this Toyota are courteous! They keep the line of communication open. The place is always clean. They keep the line of communication open. The place is always clean. More

Austin Meek is always friendly and professional. He's very knowledgeable and honest. He should be in a higher position because of his dedication with customers!! He's very knowledgeable and honest. He should be in a higher position because of his dedication with customers!! More

I dropped of my car at 7:45am and was given an estimated time of 11:00 am for the 30,000 mile service to be completed. At about 1:00 I called to find out when my car would be ready. The call was forwarded time of 11:00 am for the 30,000 mile service to be completed. At about 1:00 I called to find out when my car would be ready. The call was forwarded to another agent that would call me back. I got that call at about 3:30 pm saying the car was ready. When I picked up the car at about 4:15 pm, I let the agent know I was not pleased with the car being ready so much later than I had expected. Finally for the second time your technician has failed to reset the "needs maintenance" reminded. - Raymond Lewis More

I took my vehicle in for routine oil change service, and noticed the following week that there was an unexplained issue of a small metal piece missing from the area left of the steering wheel. I tool the ca noticed the following week that there was an unexplained issue of a small metal piece missing from the area left of the steering wheel. I tool the car back and spoke to the service manager about it, but was told I had to pay for the repair, because he didn’t know what caused the problem. I decided to go back and speak with the General Manager, Joel Treiger. He was very understanding and offered to split the cost for the repair. I felt that was fair and he exemplified excellent customer service in resolving the issue. More

Great service but calling four or five times and it rings two or three minutes with no answer from service is unacceptable. I also texted and no response for over 15 minutes. I was trying to get a response two or three minutes with no answer from service is unacceptable. I also texted and no response for over 15 minutes. I was trying to get a response about the pickup service. I needed to know if I needed to find a Ride or not in 5PM traffic. More

Everybody was professional and and friendly got my oil changed and rotated tires was pleased by the service changed and rotated tires was pleased by the service More

I always receive professional service and they do a great job in a timely manner. job in a timely manner. More

Good customer service, I was treated very well and kept informed of all work done. informed of all work done. More