Cobb County Toyota - Service Center
Kennesaw, GA
2,965 Reviews of Cobb County Toyota - Service Center
I have been bringing my truck there for service for 20 years. I have always been pleased with the results. Even when I've had a problem, they have been quick to fix it. Waiting room is just OK- Too much H years. I have always been pleased with the results. Even when I've had a problem, they have been quick to fix it. Waiting room is just OK- Too much HGTV on their televisions, but free WiFi. However, I don't typically wait unless it's a 5000 mile service that won't take more than an hour or 2 at most. I have bought 4 cars over the years from this dealership and will probably get my 5th there as well. You can't beat Toyota for reliability. All my vehicles have lasted well over 200K miles. My truck is approaching 400K. More
Very specific what it need to be done on my car nice people clean waiting room people clean waiting room More
Anthony Sullivan is an exceptional service advisor, a true professional with an engaging personality. The 20,000 mile service on my Toyota RAV4 was performed in about an hour while I waited. All this as true professional with an engaging personality. The 20,000 mile service on my Toyota RAV4 was performed in about an hour while I waited. All this as a walk-in without an appointment. I’ll be back! More
All good, but time for service was excessive. Need to do a better job with scheduled appointments service times Need to do a better job with scheduled appointments service times More
Great customer service and interaction. The rep was courteous and knowledgeable and also paid attention to my concerns. The rep was courteous and knowledgeable and also paid attention to my concerns. More
Simon was extremely helpful both on the phone and in person about explaining things. The service department seems very good. person about explaining things. The service department seems very good. More
Anthony as my service writer was the best! !! He was very helpful and not condescending. He kept me up to date on what was going on and gave me a loaner car when the tire I needed was not avail !! He was very helpful and not condescending. He kept me up to date on what was going on and gave me a loaner car when the tire I needed was not available. He put my mind at ease throughout the process. That was not the case when I called to make the appointment. I’m very thankful Anthony was so helpful. I hope to be able to always use him in the future. More
Friendly fast service always! Everyone is always knowledgeable. Love that there is a text when completed. Everyone is always knowledgeable. Love that there is a text when completed. More