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Cobb County Toyota - Service Center

Kennesaw, GA

4.4
2,946 Reviews

2,946 Reviews of Cobb County Toyota - Service Center

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May 06, 2025

It a pleasure dealing with the service center! !!They have a nice waiting area as well!! More

by MIKEWEBSTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Wade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Silvers
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2025

I have used the service dept for several years. Always friendly service from all people. More

by WBF165
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JC Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2025

Provided great customer service, they have a clean bathroom and waiting area. Work was done in a timely manner More

by NEWYORKERR2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Meek
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2025

THE BEST! WILL COME BACK! I FEEL LIKE WE ARE SOO CLOSE TO EACH OTHER More

by CHRISK13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katie Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Simon Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2025

Extremely disappointed! The skid plate on my truck was removed for an oil change and not only was it reinstalled wrong it was covered with oil. It was so cockeyed my wife as More

by ctopway
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carlos Ortega
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2025

It seems the service department may have changed management as they don’t appear to be as knowledgeable or customer friendly as before More

by JBWHITE1215
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Meek
2.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Pluger
1.0
This rating includes all reviews, with more weight given to recent reviews.
Katie Fuller
3.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Ortega
4.0
This rating includes all reviews, with more weight given to recent reviews.
Costas Hernandez
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2025

Thank you for serving my car and getting it back to me in a timely manner More

by ashe.white06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Cobb
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2025

This dealership didn’t address any of the issues I asked for. Charged me an insane amount and didn’t check the simple things I needed. Super frustrating. More

by ak_costello
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Raven
May 04, 2025

Extremely disappointed! The skid plate on my truck was removed for an oil change and not only was it reinstalled wrong it was covered with oil. It was so cockeyed my wife as More

by ctopway
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carlos Ortega
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2025

This is the second time Austin has been my service guy. He is awesome! The service has always been good, but he has made it even better. More

by HAMILTON.CD73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Meek
5.0
This rating includes all reviews, with more weight given to recent reviews.