Cobb County Toyota - Service Center
Kennesaw, GA
2,946 Reviews of Cobb County Toyota - Service Center
It a pleasure dealing with the service center! !!They have a nice waiting area as well!! !!They have a nice waiting area as well!! More
Provided great customer service, they have a clean bathroom and waiting area. Work was done in a timely manner bathroom and waiting area. Work was done in a timely manner More
THE BEST! WILL COME BACK! I FEEL LIKE WE ARE SOO CLOSE TO EACH OTHER WILL COME BACK! I FEEL LIKE WE ARE SOO CLOSE TO EACH OTHER More
Extremely disappointed! The skid plate on my truck was removed for an oil change and not only was it reinstalled wrong it was covered with oil. It was so cockeyed my wife as The skid plate on my truck was removed for an oil change and not only was it reinstalled wrong it was covered with oil. It was so cockeyed my wife ask, what’s wrong with your truck. I was first in line the next morning but was put in a long line of other customers. Very frustrating since the problem was caused by the service department. The last thing I wanted to do was drive an hour to have them correct the problem. I thought they were working on my issue. However after an hour I asked for a status and that is when I learned I was “still” 3 in line. By the way, I drive past two Toyota dealerships to go to this - not anymore. More
It seems the service department may have changed management as they don’t appear to be as knowledgeable or customer friendly as before management as they don’t appear to be as knowledgeable or customer friendly as before More
Thank you for serving my car and getting it back to me in a timely manner a timely manner More
This dealership didn’t address any of the issues I asked for. Charged me an insane amount and didn’t check the simple things I needed. Super frustrating. for. Charged me an insane amount and didn’t check the simple things I needed. Super frustrating. More
Extremely disappointed! The skid plate on my truck was removed for an oil change and not only was it reinstalled wrong it was covered with oil. It was so cockeyed my wife as The skid plate on my truck was removed for an oil change and not only was it reinstalled wrong it was covered with oil. It was so cockeyed my wife ask, what’s wrong with your truck. I was first in line the next morning but was put in a long line of other customers. Very frustrating since the problem was caused by the service department. The last thing I wanted to do was drive an hour to have them correct the problem. I thought they were working on my issue. However after an hour I asked for a status and that is when I learned I was “still” 3 in line. By the way, I drive past two Toyota dealerships to go to this - not anymore. More
This is the second time Austin has been my service guy. He is awesome! The service has always been good, but he has made it even better. He is awesome! The service has always been good, but he has made it even better. More