Cobb County Toyota - Service Center

Required 3 repeat visits after my paid service due to unchecked work, loose bolts & damaged installation. Service department was only able to offer a small refund of the work and questioned my proof thr unchecked work, loose bolts & damaged installation. Service department was only able to offer a small refund of the work and questioned my proof through out the whole process. I highly suggest taking your vehicle elsewhere for service along with their lack of willingness to work with their customers. More

Sales was great, service is terrible. We were treated with contempt and condescension. Our passenger door doesn’t work properly, we have tried to get it repaired three times. Sent demand We were treated with contempt and condescension. Our passenger door doesn’t work properly, we have tried to get it repaired three times. Sent demand letter to Toyota today. More

Very helpful, as always! We dropped off the car without an appt due to a flat tire, and it was not an issue. We dropped off the car without an appt due to a flat tire, and it was not an issue. More

Always pleased with good service prompt and thorough at a reasonable price glad to endorse a reasonable price glad to endorse More

I moved to the Atlanta area in 2008. I purchased my 2000 Camry in 2002 from a dealer in Richmond VA. They took care of my car until I moved. I found Cobb County Toyota, have been thro I purchased my 2000 Camry in 2002 from a dealer in Richmond VA. They took care of my car until I moved. I found Cobb County Toyota, have been through several service reps and all of them gave me a sense of trust. My 2000 Camry made it to 466,857 miles. I never felt I was being 'sold a bill of goods' when stuff happened. I had the struts replaced (my choice) and several other things (catalytic converters only lasted 150K miles) and regular scheduled maintenance. The bill was around $3.5k. I was asked if it 'was time' to look at another car. Nope. She only had $300k+ miles and had been well taken care of. Recently, the overheating was diagnosed as a blown head gasket, I knew it was time. My service rep (JC Cooper) called a sales rep (Claude Henry), who came in on his day off to get me a good deal on a 2022 Camry. We have already taken it out west on a 4000-mile journey. I have confidence Cobb County Toyota will get this newer model to 450K or beyond. More

They were nice, fast, and easy. My truck was ready in half the time that was estimated. My truck was ready in half the time that was estimated. More

Great service as usual without any issues with unwanted or unnecessary service because of the service technician checking the pass service records. Fast in and out even when it is very busy. or unnecessary service because of the service technician checking the pass service records. Fast in and out even when it is very busy. More

Not real happy that it took five trips to eventually fix the issue on a less than 1 year old Toyota Camry. We spent a lot of our time bringing the vehicle and picking it up in a very high traffic area where the issue on a less than 1 year old Toyota Camry. We spent a lot of our time bringing the vehicle and picking it up in a very high traffic area where the dealership is located. Time will tell if it’s truly fixed or not More

Your representative Raven Hickman explained to me that I have to pay 100% for my new battery, even battery was 3 years old. Then she told me that battery is over 2 years. I ask at least 3 times “Did you now have to pay 100% for my new battery, even battery was 3 years old. Then she told me that battery is over 2 years. I ask at least 3 times “Did you now difference between “”over” and it is already” ? The price for over 2 years was 75%. I ask for manager, but she said there is no manager there. I am so disappointed from HER. Not sure will come again. Bad service!!! For that my rate is 2. Thank you! More

Average you but you have to argue and call the insurance company to prove you are correct and do cobb county toyota job just to get service you paid for insurance company to prove you are correct and do cobb county toyota job just to get service you paid for More