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Colonial Cadillac

Woburn, MA

4.8
1,307 Reviews
Welcome to Colonial Cadillac We've been putting Dreams in driveways since 1963! We would like to thank you for visiting our website and considering us for the purchase of your next new or pre-owned vehicle. It is our goal to provide you with an excellent purchase and ownership experience. Let us introduce you to our staff, show you some of our special vehicle offers, and take you through our complete line of new and pre-owned inventory. We can help you find exactly what you are looking for. We know your time is valuable. We are sure you will find our site a fast and convenient way to research and find a vehicle that's right for you. If we can be of any assistance while visiting us online, send us an email and we will promptly reply.
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201 Cambridge Road

Woburn, MA

01801

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Showing 1,307 reviews

March 21, 2024

It cost 1200 dollars for repairs which was not expected and my tires all had different air pressure why small risk undone but u still are more money than u should have More

by RGGJR36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Renata Starbranch
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2024 -

Colonial Cadillac responded

Good Morning, Sorry to hear you had a less than stellar experience. Please feel free to email me your contact and we can further discuss. arogers@buycolonialcadillac.com Best.

March 18, 2024

Dennis was amazing! A very sweet person and sales rep. I never felt pressured and he was very personable. He helped me buy my SUV and I'm very happy with it and the serv More

by joselener
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dennis Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Sousa
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 18, 2024

My entire experience was fantastic. From test drive to the sale, Ed was courteous and professional. More

by mchaffee10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Sousa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Lander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed McMullin
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 14, 2024

I tried to talk to Colonial about potentially repairing my 2012 Cadillac CTS but they said they don't work on older Cadillacs anymore. I reported that to Cadillac corporate offices, and was told that would More

by Bostonian
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Anna
Mar 14, 2024 -

Colonial Cadillac responded

I spoke to my employees over the interaction. I feel a phone call would have been best as messaging through the internet or text can be perceived in a way that it was not meant. You indicated you went to another Cadillac dealer and they could not help with the repair. We can certainly attempt to diagnose the issue. Please feel free to give me a call directly and I can schedule you a Service appointment. You can also schedule a service appointment via our website or just call 781-935-7000 and ask for a service appointment. Alex Rogers- General Manager

March 14, 2024

Great experience working with Sales and Finance Departments. Would recommend to others to go here. More

by PGMASO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Sousa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Lander
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 09, 2024

Excellent Service from a distance! We are in Kentucky and Steve and his team took great care of us. Our vehicle was delivered to our front door. It was exactly as advertised. They met More

by vrwoodmore
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dennis Moran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Sousa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Lander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2024 -

Colonial Cadillac responded

Dear Vonda and Derek, Thank you so much for the kind review!!!! I am so happy that we were able to help you from so many states away !! Please remember, as discussed our relationship is JUST BEGINNING so if you need anything down the road as far as which direction to go if any bad situations arise, we are your Guys !!!!! Thank you again !!! Steve Sousa and Dennis Morin

March 05, 2024

I've bought 7 or 8 Cadillacs from you guys over the years using Dave Callahan who is terrific. I also use Denise in service who is wonderful and Peter before her. My only regret now is they did away with the More

by JImmyd522
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 01, 2024

Peter is terrific. He always meets our service needs and repairs quickly and efficiently. Always on time with our appointments. Gets the job done More

by lisa@kennyscar.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete Cascio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Vincent
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 29, 2024

Service department employees Denise Leigh and Peter Vincent are great. They are very knowledgeable and listen well to issues that arise with my Cadillac. More

by Farmdog0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Vincent
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 23, 2024

The staff is absolutely fantastic. So patient , knowledgeable. I enjoyed my experience and will come back again and tell everyone to go there More

by jansz29
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Sousa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Lander
5.0
This rating includes all reviews, with more weight given to recent reviews.