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Colonial Cadillac

Woburn, MA

Overview
Employees
Reviews
Vehicles
4.8
1,568 Reviews
Welcome to Colonial Cadillac We've been putting Dreams in driveways since 1963! We would like to thank you for visiting our website and considering us for the purchase of your next new or pre-owned vehicle. It is our goal to provide you with an excellent purchase and ownership experience. Let us introduce you to our staff, show you some of our special vehicle offers, and take you through our complete line of new and pre-owned inventory. We can help you find exactly what you are looking for. We know your time is valuable. We are sure you will find our site a fast and convenient way to research and find a vehicle that's right for you. If we can be of any assistance while visiting us online, send us an email and we will promptly reply.
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201 Cambridge Road

Woburn, MA

01801

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Showing 1,568 reviews

July 08, 2026

Colonial Cadillac I received a good welcome when I arrived and my car was well-maintained when I left, so I appreciate the good service you are providing. More

by NATIT83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Renata Starbranch
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Seremetis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Leigh
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Jul 08, 2026 -

Colonial Cadillac responded

We’re pleased you felt welcomed upon arrival and that your Cadillac XTS left in great shape. Your feedback means a lot to our service staff. We appreciate you taking the time to share your experience. Alex Rogers General Manager 781-935-7000 Arogers@buycolonialcadillac.com

July 07, 2026

When I came for service, I was treated well, they fixed my car, told me what the problem was, and then I left. More

by NATIT83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Renata Starbranch
3.0
This rating includes all reviews, with more weight given to recent reviews.
John Seremetis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 07, 2026 -

Colonial Cadillac responded

Delighted to learn that your Cadillac XTS received attentive service and clear explanations. We’re pleased the repair went smoothly and met your expectations. Safe travels ahead. Alex Rogers General Manager 781-935-7000 Arogers@buycolonialcadillac.com

July 07, 2026

Peter is the best took care of all my problems I’ll buy my next car at colonial More

by joe.dewey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Renata Starbranch
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Seremetis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Vincent
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 07, 2026 -

Colonial Cadillac responded

Thank you for the 5-star review. We’re thrilled that Peter took care of your Cadillac XT5 needs. We look forward to assisting with your next vehicle. Alex Rogers General Manager 781-935-7000 Arogers@buycolonialcadillac.com

July 07, 2026

Awesome service, Way better than Herb Chambers Cadillac of Lynnfield. Very Friendly and knowledgeable staff. More

by Frustrated Owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Gayheart
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Jul 07, 2026 -

Colonial Cadillac responded

It’s fantastic to know our team provided such friendly, knowledgeable care for your Cadillac XT4. Your mention of our service standing out against a nearby center inspires us to keep raising the bar. Thank you for the 5-star rating and we look forward to your next visit. Alex Rogers General Manager 781-935-7000 Arogers@buycolonialcadillac.com

July 06, 2026

Thoughtful and kind service, usually with smiles! The (lack of) availability of a loaner limits the review to 4 stars. More

by Chris.morabito
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Seremetis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 07, 2026 -

Colonial Cadillac responded

Chris, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Alex Rogers General Manager 781-935-7000 Arogers@buycolonialcadillac.com

July 03, 2026

They welcome me when I first arrive the waiting room is comfortable and send pictures of anything that's wrong and schedule me for my next oil change More

by STEVENJOHNSON527
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denise Leigh
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 03, 2026 -

Colonial Cadillac responded

It’s great to know you felt welcome upon arrival and that our waiting area met your needs. Denise is glad she could share photos of any findings and arrange your next oil change. We appreciate you trusting us with your Cadillac. Alex Rogers General Manager 781-935-7000 Arogers@buycolonialcadillac.com

July 02, 2026

An excellent experience as usual! They said they would have my scheduled service completed in under an hour and 45 minutes later it was done! More

by MICHELLEBASTERI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denise Leigh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Renata Starbranch
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Seremetis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 02, 2026 -

Colonial Cadillac responded

Thank you for choosing us for your Cadillac’s scheduled service. It’s great to hear we wrapped up in 45 minutes just as we said. We look forward to assisting with your Cadillac again soon. Alex Rogers General Manager 781-935-7000 Arogers@buycolonialcadillac.com

July 01, 2026

6/24/26 service went very well. Good work! Nice to have headlights at night. Service representative Jim was awesome, took good care of me. I look forward to future service at Co More

by jmcgah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Gayhart
Report | Print
Jul 01, 2026 -

Colonial Cadillac responded

Thank you for trusting us with your Cadillac SRX on June 24. It’s wonderful to hear the headlights are making nighttime driving safer and that you felt well cared for. We look forward to helping you with any future service needs. Alex Rogers General Manager 781-935-7000 Arogers@buycolonialcadillac.com

June 30, 2026

Everything was excellant. Informative helpful and polite. Enjoyed my time there and will be back. More

by pauldonofrio3335
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Seremetis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 30, 2026 -

Colonial Cadillac responded

We’re delighted you found our team courteous and informative during your Cadillac XT5 service. Thank you for the five-star rating and we look forward to your next visit. Alex Rogers General Manager 781-935-7000 Arogers@buycolonialcadillac.com

June 29, 2026

Colonial Cadillac took my 2025 silverado 2500HD LT in for a warranty repair. Not only did they take care of the original engine problem, they checked for open recalls and found my truck needed replacement pa More

by reid1589
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Renata Starbranch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Ellis
Report | Print
Jun 30, 2026 -

Colonial Cadillac responded

We’re thrilled to learn that our team resolved your Chevrolet truck’s engine issue and uncovered the spare tire system recall so swiftly. It’s great to see our quick parts ordering and repairs completed within days. Thank you for trusting us with your service needs. Alex Rogers General Manager 781-935-7000 Arogers@buycolonialcadillac.com

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