Colonial Chevrolet

"Great purchasing experience" I purchased a 2016 Ford Transit van from Joe Pellegrini. This was the only dealership that had exactly what I was looking for so I flew into Boston fr I purchased a 2016 Ford Transit van from Joe Pellegrini. This was the only dealership that had exactly what I was looking for so I flew into Boston from Detroit and the dealership picked me up at the airport and drove me to the dealership. The van was ready and waiting and the paperwork was all in order. We received very good service and all terms were met or exceeding by Joe and the dealership. They had us on our way in no time and the vehicle was just as promised. Could not have gone any better. Thanks Joe!!! More

Great dealership 2017 chevy volt. Nice working with Tania and Jim. Get great quote thru email. The transaction is smooth, no any hidden fee. Simple and efficient. 2017 chevy volt. Nice working with Tania and Jim. Get great quote thru email. The transaction is smooth, no any hidden fee. Simple and efficient. More

Best buying experience - start to finish I recently purchased a 2014 Ford-150 from Colonial Chevrolet and it was the best car buying experience I've had from anywhere. Joe Pellegrini was my s I recently purchased a 2014 Ford-150 from Colonial Chevrolet and it was the best car buying experience I've had from anywhere. Joe Pellegrini was my salesman and, personally, I was actually happy to make a purchase with him. I went in the first time to look at trucks and Joe worked with me. What he had to offer at the time was out of my budget. Instead of trying to talk me into another vehicle or longer loan he asked me what parts of the vehicle where important to me and what were some things I could budge on? Within a week Joe had gone out and found me my truck, called to put the truck on hold until I could refuse it, and sent me a link to its information immediately. I took a look at link, liked it and Joe had the truck in his parking lot that afternoon. Joe really worked for this sale and I was happy to give him it. I never felt pressured, never felt cheated, it was like buying a car of your neighbor. Seriously if you are looking for a new vehicle Go See Joe Pells, Colonial Chevrolet! More

Back for Another New Car Just finished buying our 4th vehicle from Colonial Chevrolet, our 2nd in a row with Joe Pellegrini as our sales rep. The entire experience was excelle Just finished buying our 4th vehicle from Colonial Chevrolet, our 2nd in a row with Joe Pellegrini as our sales rep. The entire experience was excellent as before. No pressure from Joe to buy quickly or to get more than we really wanted in a vehicle. The ability to test drive multiple vehicles and never feel pushed was extraordinary. Very honest and trustworthy interactions have been our experience at Colonial and hence the reason we keep returning. Have used their service department routinely for the last several years and are always pleased with the service and staff attitude. More

Great service dept . got me in and out in a timely manner. Kept me updated the whole way through and prices were very fair. I will definitely use colonial Chevrolet i . got me in and out in a timely manner. Kept me updated the whole way through and prices were very fair. I will definitely use colonial Chevrolet in Acton again More

Easy buying experience I ever had These guys are so easy to deal with. They do not play any games Straight up and honest Highly recommend you will not regret it. These guys are so easy to deal with. They do not play any games Straight up and honest Highly recommend you will not regret it. More

fantastic they were able to get the deal done where 3 other dealers fell short truck was delivered on time and no surprises. Everyone was ready to go when I go they were able to get the deal done where 3 other dealers fell short truck was delivered on time and no surprises. Everyone was ready to go when I got there easy smooth transaction exactly what I was looking for. More

Wonderful experience I first reached out to Colonial by submitting a request online. Shortly after I got a very welcoming phone call from Joe. We discussed options over th I first reached out to Colonial by submitting a request online. Shortly after I got a very welcoming phone call from Joe. We discussed options over the phone and ran some numbers. Then a few days later I went in to meet with him. He was very personable and was doing his best to make it all work out. He really went to bat for me to get me where I needed to be in order to sign. Eventually we got there and I just came home with a brand new car! Joe was super helpful and informative! I will definitely be recommending him to my family and friends who are in the market for a new car! Thanks again Joe! More

Highly Disappointed So, I very rarely write reviews and when I do it's to praise a business for great work however I could not, not report my experience as I do not want So, I very rarely write reviews and when I do it's to praise a business for great work however I could not, not report my experience as I do not want the same thing to happen to someone else. Let me start my saying that the interest rep and the sales rep were GREAT! What pissed me off was the finance guy Michael's pushy attitude. His insistence of all the WORK he did, his annoyance with my hesitation, complete ignorance of my other preference to the Cruze which was verbally expressed to him the night before which he completed ignored, repeatedly telling me about the crappy deal I got on my current car and assuming that I rolled over negative equity to get my current car, which I did not. In addition to assuming I current pay over $500+ in a car note which I do not (I pay $315). In addition to his multiple reminders about how my car is so unsafe and the Malibu was a better safety car. Note my car is a Chevy sonic, I was at a Chevy dealership how can you say that a car that you sell (cause they have 2014 models -the same year as mine- on their inventory list on their website) is unsafe. Who does that. He told me the bottom line that THEY wanted to sell me a car and I wanted to buy one, and yes that's true but I should buy the one of my choice and not the one he tired to BULLY me into. Also, he continue to say that I must not have been serious about buying a car, simply because insisted on thinking the deal over and talking it over with friends. So when I insisted on leaving and thinking the deal over he stated that they are interested in selling me a car and what had to happen for them to do that. He asked if I wanted to drive the Cruze (the car I was interested in), but in the same breathe said that he wouldn't be able to get me such a great deal and the value isn't as great as the Malibu. When I said no then he left to talk to the store manager then he came back and offered to show me a Equinox. Now this too was white and I later found out it was the only one. It was a 2016 car that they used as a customer curtesy car. The car was not clean and definitely looked used. I was almost insulted by this. Why would I go to a name brand auto dealership and purchase a used, dirty vehicle for over $20,000 ? He also insisted that if I didn't sign today that he wasn't sure he could get me the deal again. I'm like yeah, ok. Well I'm willing to take the risk. I was so turned off. Pisses off really. Here I was looking for a new car and was completely treated like rudely because he wanted to earn his commission which was VERY OBVIOUS! I will NEVER step foot in that place again. The sales rep was great and really tired to smooth things over but after being insulted multiple times by the finance guy I completely don't want to give the company my business. If they are comfortable with putting someone like that in the finance department where that individual would have to work closely with customers and he has not concept of what good customer service is, then they don't deserve business. More

Wonderful buying experience We recently bought a Chevy Volt from Colonial Chevrolet. We had a wonderful buying experience. Our salesman was Jim McLoughlin. He was laid back and l We recently bought a Chevy Volt from Colonial Chevrolet. We had a wonderful buying experience. Our salesman was Jim McLoughlin. He was laid back and low pressure. He was knowledgeable and answered all our questions. he helped us every step of the way. We are loving our car and we are grateful for his help and guidance. More