Colonial Chevrolet

2017 Silverado purchase great experience r another new vehicle, in the past 25 years or so I have purchased several new trucks from Colonial and one used car all with very high marks from the r another new vehicle, in the past 25 years or so I have purchased several new trucks from Colonial and one used car all with very high marks from the first arrival and greeting at the dealership, finding the right vehicle for me and finally the sales and driving off the lot. The past usually was handled on day one, this time took longer for me as I was undecided on either a truck or SUV. Weeks passed after trying several different vehicles with the assistance of Frank Gordon, James Mcloughlin in sales, but decided those I viewed and driven was not a good fit, just not the right vehicle for me, the search continues. I tried other dealerships also, ford, toyota, and another chevrolet dealership and after all was said and done, I was drawn back to Colonial after much research and thought that NONE provided the positive 5 star relationship, excellent customer care and does NOT hound the customer like others sometimes do after leaving the lot. For this, I came back and new that if a purchase of a vehicle was going to occur it had to be Colonial, therefore I decided I would return and first encountered Frank Gordon who I informed him that I was back and serious about possibly buying a truck, I had just checked on one outside and he came up with some figures and pulled two trucks out front along with sales person James Mcloughlin to assist. I decided on the 2017 Silverado crew cab, I was happy (Always am) with this entire business, and made a deal within 15 minutes, signed the paperwork, traded in my car and did not question anything. Great instructions on the vehicle by James, the sales person, very easy thorough overview of the entire process. I also thank the Business Manager for an excellent experience, Shaune Conway in the paperwork, and the Customer service rep out front who made me that coffee and comfortable while waiting. It's about the experience, customer service, that is what brings me back and over and over again and the relationships that colonial builds with its customers so many thanks, I am done A+ for all I am a satisfied customer. Thank you More

Great First Experience I went in on a Monday looking to purchase a new vehicle. I got a call Tania regarding my search and she was an absolute pleasure to speak with and rea I went in on a Monday looking to purchase a new vehicle. I got a call Tania regarding my search and she was an absolute pleasure to speak with and really set the tone for the rest of the experience! Tania set me up with Joe in sales and it was a great match! Easy to talk to and didn't get that typical dealership pressure. Joe was really helpful and really determined to help me get financed which he was able to do! I went in Tuesday to sign the papers on my new car. Mike Sparks helped me with he paperwork and really explained everything to me and made it an easy process. Overall, I highly recommend going through Colonial Chevrolet when purchasing a new vehicle. I know I found my new dealership for future purchases! More

Chevy Equinox Visited Dealership after wasting 3 hours day before at another Dealer. They had car out front, gave me good deal on trade, and set up financing with Visited Dealership after wasting 3 hours day before at another Dealer. They had car out front, gave me good deal on trade, and set up financing with DCU on the spot. Special thanks to Tania for keeping transaction streamlined. Her dedication and professionalism helped to make purchasing a new vehicle for my Daughter a pleasant experience. More

Knowledgeable, prompt and friendly service. Service desk personnel are excellent: pleasant, professional, knowledgeable. For me, an easy place to be a customer. It is an instinct based on my Service desk personnel are excellent: pleasant, professional, knowledgeable. For me, an easy place to be a customer. It is an instinct based on my experience at Colonial service, but I feel that the mechanical work will be properly and reliably accomplished. More

I couldn't be more pleased! Tania Audet is amazing! She always goes out of her way to help not only I but any friends I send her way. I couldn't be more pleased!! Tania Audet is amazing! She always goes out of her way to help not only I but any friends I send her way. I couldn't be more pleased!! More

Excellent Buying Experience I bought my new Chevy Colorado Diesel from Colonial Chevrolet. They were low pressure and straightforward to work with. They were courteous and helpfu I bought my new Chevy Colorado Diesel from Colonial Chevrolet. They were low pressure and straightforward to work with. They were courteous and helpful to work with. They met all their commitments and were very responsive. More

Outstanding Service !!! The service department was outstanding and completed the recalls in a timely manner while I waited. Robert kept me informed during the repairs. Thank The service department was outstanding and completed the recalls in a timely manner while I waited. Robert kept me informed during the repairs. Thank You so much !! More

excellent experience Jim Keefe is excellent at his job. He was not pushy, did not try to sell us a car we didn't want (has happened at other dealerships), very informative Jim Keefe is excellent at his job. He was not pushy, did not try to sell us a car we didn't want (has happened at other dealerships), very informative, showed respect and consideration, was relaxed not in a rush, and in general presented himself as a regular real person not some big shot salesman. More