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Colonial Chevrolet

Acton, MA

Overview
Employees
Reviews
Vehicles
4.7
1,569 Reviews
Our highly trained sales staff has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves. We would like to thank you for visiting our website and considering us for the purchase of your next new or pre-owned vehicle. It is our goal to provide you with an excellent purchase and ownership experience. Let us introduce you to our staff, show you some of our special vehicle offers, and take you through our complete line of new and pre-owned inventory. We can help you find exactly what you are looking for. We know your time is valuable. We are sure you will find our site a fast and convenient way to research and find a vehicle that's right for you.
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171 Great Road

Acton, MA

01720

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Showing 1,569 reviews

August 15, 2024

Very helpful with arranging car rental while car was in the shop. Work was done as promised. More

by fvb0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 15, 2024 -

Colonial Chevrolet responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Monica, and our team, and we look forward to working with you again. John Woodland General Manager jwoodland@colonialchevrolet.com

August 15, 2024

Great advice and timely, the people received me and gave me all the details of my service More

by Robertkaluba67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen Boisvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monica Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Fahey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom O'Toole
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Aug 16, 2024 -

Colonial Chevrolet responded

Thank you for the kind words for our service department, Robert! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. John Woodland General Manager jwoodland@colonialchevrolet.com

August 15, 2024

Andrew was great and a man of his word very trustworthy. It was a pleasure to work with him. More

by MJOSEPH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew, k
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Aug 16, 2024 -

Colonial Chevrolet responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Colonial Chevrolet! John Woodland General Manager jwoodland@colonialchevrolet.com

August 08, 2024

Dealership is friendly and professional. Car was done before the end of the day so that was great! More

by keith.davighi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim??
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Aug 09, 2024 -

Colonial Chevrolet responded

Thank you so much, Keith, for your kind words, and for taking the time to leave us this wonderful feedback! John Woodland General Manager jwoodland@colonialchevrolet.com

August 05, 2024

Very professional. Took on xtra work found during scheduled service for the same appt. Did it faster than expected and under the estimate. also took care if incident More

by alicecampbell2014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Brady
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Aug 06, 2024 -

Colonial Chevrolet responded

Hello Alice: We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. John Woodland General Manager jwoodland@colonialchevrolet.com

August 05, 2024

Got two tires had to Bring my vehicle back twice and service both tires and they did not do the valve stems correctly More

by NTAPALISJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Allen Boisvert
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 08, 2024 -

Colonial Chevrolet responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. John Woodland General Manager jwoodland@colonialchevrolet.com

August 02, 2024

I was treated very well, like a VIP. Luke Ealey did the test drive with me and he was very thorough at having me put this SUV through its paces so I could really get a feel for this veh More

by marilynjsloper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Fahey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Parrish Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luke Ealey, Tom O'Toole
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Aug 03, 2024 -

Colonial Chevrolet responded

Thank you so much, Marilyn, for your kind words for Luke and for taking the time to leave us this wonderful feedback! John Woodland General Manager jwoodland@colonialchevrolet.com

August 02, 2024

Love this dealership, great customer service - every time! Always a pleasure, love the waiting room too! More

by KINGST435
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen Boisvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Kronk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Parrish Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom O'Toole
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Aug 03, 2024 -

Colonial Chevrolet responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! John Woodland General Manager jwoodland@colonialchevrolet.com

August 02, 2024

It was a pleasure to deal with all parties throughout the sale and purchasing process More

by jaldrich
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Woodland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Pellegrini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Parrish Kelley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 03, 2024 -

Colonial Chevrolet responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Colonial Chevrolet! John Woodland General Manager jwoodland@colonialchevrolet.com

August 01, 2024

Our family has two cars and we took both of them for a routine checkups to Colonial Chevrolet Acton. The attention of specialists is always very attentive, precise and professional. Absolutely recommended More

by Ruslan Gavrilov
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen Boisvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Monica Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Webb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Fahey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom O'Toole
Report | Print
Aug 02, 2024 -

Colonial Chevrolet responded

Thanks for sharing your thoughts about your experience with Colonial Chevrolet. We appreciate your business and hope to see you again soon! John Woodland General Manager jwoodland@colonialchevrolet.com

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