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Colonial Chevrolet

Acton, MA

Overview
Employees
Reviews
Vehicles
4.7
1,552 Reviews
Our highly trained sales staff has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves. We would like to thank you for visiting our website and considering us for the purchase of your next new or pre-owned vehicle. It is our goal to provide you with an excellent purchase and ownership experience. Let us introduce you to our staff, show you some of our special vehicle offers, and take you through our complete line of new and pre-owned inventory. We can help you find exactly what you are looking for. We know your time is valuable. We are sure you will find our site a fast and convenient way to research and find a vehicle that's right for you.
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171 Great Road

Acton, MA

01720

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Showing 1,552 reviews

November 15, 2022

Disappointed that I had to bring my boyfriend into the picture just to be taken seriously and to have my valid concerns heard. I spent over 3 weeks going back and forth and being ignored and dismissed. More

by debra.mulligan
Recommend Dealer
No
Employees Worked With
Matthew Kronk
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Reizner
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Nov 16, 2022 -

Colonial Chevrolet responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect. If you don't mind reaching out to me so that we can speak directly, Debra, I would love to address your concerns in detail. John Woodland General Manager jwoodland@colonialchevrolet.com

November 10, 2022

I have felt with Robert,Brendan and Steve. They are always professional and attentive to my needs. More

by FRANKCORMIERCONSTRUCTION
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephen Carlson, Robert Reizner, Brendan Davis
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Nov 11, 2022 -

Colonial Chevrolet responded

Thanks for sharing about your experience with Colonial Chevrolet. We appreciate your business and hope to see you again soon! John Woodland General Manager jwoodland@colonialchevrolet.com

November 09, 2022

Great group up there in Acton. Got me set up nice and fast there friendly to boot. More

by Greg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Woodland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Keefe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Giguere
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Nov 09, 2022 -

Colonial Chevrolet responded

Thank you, Greg. We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Colonial Chevrolet. John Woodland General Manager jwoodland@colonialchevrolet.com

November 09, 2022

As always I have had nothing but great experiences with Chevy dealers both in Maine and in Mass both on the sales and the service side. More

by KPN0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen Boisvert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Kronk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brendan Davis
Report | Print
Nov 09, 2022 -

Colonial Chevrolet responded

Thank you! It has been a pleasure serving you. We appreciate you taking the time to leave us a five-star rating. Thank you again for choosing Colonial Chevrolet; we look forward to having you as one of our valued customers for many more years to come! John Woodland General Manager jwoodland@colonialchevrolet.com

November 03, 2022

Luke was a pleasure to work with. Very personable which made for an enjoyable purchasing experience. More

by keithharris43
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luke Ealey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Giguere
Report | Print
Nov 07, 2022 -

Colonial Chevrolet responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Keith, and it's great to hear about your excellent experience here at Colonial Chevrolet. John Woodland General Manager jwoodland@colonialchevrolet.com

November 02, 2022

The car were wanted was available for test drive and purchase at a reasonable price and the team made it happen for us with a minimum of fuss. More

by house0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luke Ealey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Giguere
Report | Print
Nov 03, 2022 -

Colonial Chevrolet responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! John Woodland General Manager jwoodland@colonialchevrolet.com

November 02, 2022

Robert was as always pleasant and responsive. I think he deserves a large raise. Service was quick, fast and complete. More

by JOHNJOHNCPA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert
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Nov 03, 2022 -

Colonial Chevrolet responded

Thank you, John. We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. John Woodland General Manager jwoodland@colonialchevrolet.com

November 02, 2022

Always a pleasure to deal with Steve and the entire team when in for service. Never dissatisfied with the work performed. Writers are respectful and always careful to listen to my needs . More

by jimnpappas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Francis , Stephen Carlson, Brendan Davis
Report | Print
Nov 03, 2022 -

Colonial Chevrolet responded

Thank you for your very kind review, Jim. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Colonial Chevrolet. John Woodland General Manager jwoodland@colonialchevrolet.com

October 27, 2022

As always, the staff has been friendly and kept me updated throughout the process. Service was completed in the time frame promised. More

by revsboston
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brendan Davis
Report | Print
Oct 27, 2022 -

Colonial Chevrolet responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance. John Woodland General Manager jwoodland@colonialchevrolet.com

October 26, 2022

Excellent staff high quality professional work, thank you so much this car has more value than, well use your imagination More

by STEVELITE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Monica Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trevor Davis
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Oct 27, 2022 -

Colonial Chevrolet responded

Steve, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Colonial Chevrolet, we look forward to having you as one of our valued customers for many more years to come! John Woodland General Manager jwoodland@colonialchevrolet.com

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