Colonial Chevrolet - Service Center

Terrible experience. I was told multiple times my vehicles would be ready by Tuesday, then when it wasn’t ready, they said it would be ready by Friday. When I was told it I was told multiple times my vehicles would be ready by Tuesday, then when it wasn’t ready, they said it would be ready by Friday. When I was told it still wasn’t on Friday. They said they’d call me Saturday morning. No call. When I called Saturday later in the day asking why they didn’t call, they said because it wasn’t ready and that the earliest I would receive my vehicle would be Monday. Ultimately it was top 5 worst experiences overall, especially from a communication standpoint. More

No idea who Robert Webb is. Matt and Parrish is who we delt with. Matt was good but communication could have been better. Parrish was helpful supportive and knowledgeable. Unf Matt and Parrish is who we delt with. Matt was good but communication could have been better. Parrish was helpful supportive and knowledgeable. Unfortunately, the picking up of the vehicle was very rocky. More

Took vehicle in for check engine light under warranty. Service guy told me it might cost me - did not like that since he had no idea. When I got car back check engine light came on again the next mornin Service guy told me it might cost me - did not like that since he had no idea. When I got car back check engine light came on again the next morning. Not good since I have to take it back to dealer for added service work. More

Service was inspection. It was handled efficiently Robert Webb was friendly and efficient Hiked on the Rail Trail while work was performed. The Rail Trail proximity i It was handled efficiently Robert Webb was friendly and efficient Hiked on the Rail Trail while work was performed. The Rail Trail proximity is a big strength of your location. More

David went above and beyond to ensure my satisfaction with his kind and knowledgeable attitude. with his kind and knowledgeable attitude. More

Outstanding! ! Service representatives were professional, courteous, and organized. Great communication and quality service. We’ll be back! ! Service representatives were professional, courteous, and organized. Great communication and quality service. We’ll be back! More

Professional staff who effectively communicate your service needs and provide you with realistic and economical options to servicing your vehicle service needs and provide you with realistic and economical options to servicing your vehicle More

Quick and efficient staff was very helpful, I got the oil changed and I was out of there changed and I was out of there More

Very polite and attentive to all issues regarding the repair of my truck in a timely manner. repair of my truck in a timely manner. More

Very thorough and easily scheduled! The video of the vehicle with service tech commentary was helpful. The video of the vehicle with service tech commentary was helpful. More