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Colonial Ford of Plymouth
Plymouth, MA
3,212 Reviews
Shop Colonial Ford and see what the leading Massachusetts Ford dealer has to offer.
MA drivers shop with our enhanced inventory search to compare a range of Ford vehicles, including pickup trucks like the F-150 and F-250, cars like the Focus, Fusion, Mustang, and Taurus, and SUVs like the Explorer, Edge, Flex, and Expedition. Plus, you can search our huge selection of used Ford vehicles, as well as cars from other makes. Save with special sale prices or schedule your Ford service right now and trust our certified technicians to get the job done right.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Workmanship
Service Time
Service Communication
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 3,212 reviews
September 06, 2025
Oz took ownership of my problem from start to end and it made it a great experience for us. We just sat back in the lounge and enjoyed our coffee while the experts put us back on the road. Keep up the good made it a great experience for us. We just sat back in the lounge and enjoyed our coffee while the experts put us back on the road. Keep up the good work guys! More
by mark
Verified CustomerEmployees Worked With
September 05, 2025
I have been a Colonial Ford customer for over 18 years now. My service advisor Brad kept me up to speed on the diagnosis and repair of my vehicle. I had a complicated front suspension issue that the servi now. My service advisor Brad kept me up to speed on the diagnosis and repair of my vehicle. I had a complicated front suspension issue that the service department did their do-diligence to and the car came out of the shop driving like brand new. I can't say enough good about this dealership. As a family we have bought 5 + vehicles at Colonial Ford. Everyone from sales, service, parts and the body shop go above and beyond. Over the years we have used every department, and have never been disappointed More
by Chris Bitteker
September 05, 2025
Osvaldo was excellent and kept me up to date with what was going on with my vehicle. I was impressed. was going on with my vehicle. I was impressed. More
by Bob S.
Employees Worked With
September 04, 2025
Excellent service, did exactly what they said would be done in the amount of time they said it would be done. done in the amount of time they said it would be done. More
by PMURPHY745
Employees Worked With
September 03, 2025
The minute I entered the ford dealership I was at home! !! The kindness and patience as well as professionalism was outstanding!!!! !! The kindness and patience as well as professionalism was outstanding!!!! More
by kathyceraso
September 02, 2025
The only negative was I had to wait over two weeks for part to come in.. part to come in.. More
by blaff0428
Employees Worked With
September 02, 2025
We have purchased three new ford f150s from Colonial Ford over the years. We are very pleased with the Sales Department and the Service Department. over the years. We are very pleased with the Sales Department and the Service Department. More
by VSADOSKY
Employees Worked With
September 01, 2025
Jose is a treasure. Throughout our experience he was friendly, helpful and knowledgeable. He took the time to show us everything about our new EV, both pre and post sale Throughout our experience he was friendly, helpful and knowledgeable. He took the time to show us everything about our new EV, both pre and post sale. We never felt rushed or pressured. More
by HOLDERNESSPM
August 28, 2025
Osvaldo Powell was great. The customer service level at Colonial Ford is outstanding, every time I go there. I usually wait in the waiting room while my car gets serviced and The customer service level at Colonial Ford is outstanding, every time I go there. I usually wait in the waiting room while my car gets serviced and the fact that they have coffee and snacks if needed is also a plus. The facility is very clean and welcoming. More
by suetrask
Employees Worked With
August 27, 2025
Colonial Ford made my appointment nice and smooth, I was in and out in an hour. I was told one to two hours so I was thrilled when it was ready in an hour, good job !!!! in and out in an hour. I was told one to two hours so I was thrilled when it was ready in an hour, good job !!!! More
by wgmarq
Employees Worked With
