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Colonial Ford of Plymouth
Plymouth, MA
3,191 Reviews
Shop Colonial Ford and see what the leading Massachusetts Ford dealer has to offer.
MA drivers shop with our enhanced inventory search to compare a range of Ford vehicles, including pickup trucks like the F-150 and F-250, cars like the Focus, Fusion, Mustang, and Taurus, and SUVs like the Explorer, Edge, Flex, and Expedition. Plus, you can search our huge selection of used Ford vehicles, as well as cars from other makes. Save with special sale prices or schedule your Ford service right now and trust our certified technicians to get the job done right.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 3,191 reviews
August 05, 2025
We called 3 other Ford dealers after our brand new Bronco had a major electronic malfunction with the accelerator. We heard 1-2 weeks minimum before they could even think about looking at it, and no one wou had a major electronic malfunction with the accelerator. We heard 1-2 weeks minimum before they could even think about looking at it, and no one would help with a garaging since the entire top was off (Cape Cod in the Summer). Oz said bring it right in and he could help with the Garaging. Tom was great on check in. By 5pm on Saturday the diagnostics were done and the part was ordered. Although they said it would be done by Thursday Tom called Tuesday and said it was done. Superb experience. Plus a luxury car experience in the waiting area to boot. One thing though; I called the manager Garret and left a message to tell him how great the team was. But he never called back. That’s the only ding. More
by mark.maragni
Verified Customer
August 04, 2025
This review has nothing to do with Kyle. Kyle was a five out of five for the service visit. what I do wish to note is that I was highly disappointed to learn that the entire service departme Kyle was a five out of five for the service visit. what I do wish to note is that I was highly disappointed to learn that the entire service department advisor crew is new. I’ve been going there for the last nine years and I’ve built relationships trusting relationships with the advisors. nine years ago at the old location. I was happy the service department had a hometown feel. Yes it was old, but the service was awesome. Nine years later and for some reason, I am left with building new relationships with new advisors that just like to xxxxxxxx and I don’t know if I will ever be able to trust any of them again and this includes the new manager of the service department Garrett. There is clearly something wrong with leadership at the dealership If your entire service department leaves. I have been a manager for over 20 years, Yes team members come and go, but never all at once if you’re a good manager. For you to lose people like Anthony and Danielle. You clearly did not know what you had. These people built relationships with your customers they cared and I trusted them. Kyle was the first new advisor in a long time and he grew on me, but I can already tell you some of my more recent interactions with Garrett and another advisor did not go all that well and I’m not looking forward to future visits as of right now Shame on you general manager for not listening to your team and losing advisors that cared and were trusted by many. More
by Storm9700
August 02, 2025
I like you guys. Glen sold me my new truck back in December,& turns out we know lots of the same people. Small world. Recently had 10,000 mile check up after a most e Glen sold me my new truck back in December,& turns out we know lots of the same people. Small world. Recently had 10,000 mile check up after a most excellent road trip,was in & out quickly with no issues. Taking another road trip & I’ll be back for 20,000 mile check up when I return. Please tell Glen hello & hope he’s feeling better. More
by s_stimpson
August 01, 2025
Very good team very happy with the experience. Shayne went out of his way to help me with my trade, and I really appreciate that! Shayne went out of his way to help me with my trade, and I really appreciate that! More
by ajtracy
August 01, 2025
Everyone a Colonial Ford was amazing. From my salesman Mike Bowden to the desk and finance department. Recently bought a 2018 Tundra and I can’t say enough good things about my experien From my salesman Mike Bowden to the desk and finance department. Recently bought a 2018 Tundra and I can’t say enough good things about my experience. Would highly recommend Colonial Ford. More
by Steve G
Employees Worked With
Mike Bowden
July 31, 2025
Colonial always does a nice job. Great work, great communication. Always very satisfied! No complaints, highly recommend! Great work, great communication. Always very satisfied! No complaints, highly recommend! More
by sullivanc
July 30, 2025
I appreciate the prompt and friendly service and the ease of scheduling online. My oil changes have typically taken less than 1 hour. of scheduling online. My oil changes have typically taken less than 1 hour. More
by gmcsfred96
Employees Worked With
July 26, 2025
Easy to deal with. Responsive to any questions I had. I would recommend to others. Responsive to any questions I had. I would recommend to others. More
by Robertklimas
July 24, 2025
Truck purchasing process was extremely quick and efficient. I was in and out in less than a half hour. Highly recommend. efficient. I was in and out in less than a half hour. Highly recommend. More
by OFFICE24
July 24, 2025
I worked mostly with Michael O Brien. He was quick to the point and easy. Mike and I were able to handle the entire transaction, from start to finish by phone and email. I did not come to He was quick to the point and easy. Mike and I were able to handle the entire transaction, from start to finish by phone and email. I did not come to the dealership until the vehicle had plates and was ready for pick up. For me! A+ More
by jim@JBBInc
