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Colonial Ford of Plymouth
Plymouth, MA
3,579 Reviews
Shop Colonial Ford and see what the leading Massachusetts Ford dealer has to offer.
MA drivers shop with our enhanced inventory search to compare a range of Ford vehicles, including pickup trucks like the F-150 and F-250, cars like the Focus, Fusion, Mustang, and Taurus, and SUVs like the Explorer, Edge, Flex, and Expedition. Plus, you can search our huge selection of used Ford vehicles, as well as cars from other makes. Save with special sale prices or schedule your Ford service right now and trust our certified technicians to get the job done right.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 3,579 reviews
August 15, 2026
Great service fast and friendly and also attentive, was kept updated via text along the way. Would be a nice feature to have a vacuum or car cleaning as a finishing touch. kept updated via text along the way. Would be a nice feature to have a vacuum or car cleaning as a finishing touch. More
by Rob.natale
Verified Customer
August 14, 2026
The service manager listened to my concerns and went above and beyond to address any issues Highly Recommended above and beyond to address any issues Highly Recommended More
by Derby
Employees Worked With
August 14, 2026
I had called the day before to find out how much it was going to be and they had told me $120. When I picked up the vehicle, it was $160 for an oil change. I will not be going back it is way too expensive. going to be and they had told me $120. When I picked up the vehicle, it was $160 for an oil change. I will not be going back it is way too expensive. More
by burkeradigan
Employees Worked With
August 14, 2026
Excellent all the way around. Tesdybfor appointment scheduled online, service writer was kind and though, work quality excelllet and time to repair was as told. I waited and wai Tesdybfor appointment scheduled online, service writer was kind and though, work quality excelllet and time to repair was as told. I waited and waiting room was large and clean. More
by scottrward1
Employees Worked With
August 13, 2026
Great experience all the way around Greg Russell was the sales person he made it a very smooth and easy transaction. Thank you. sales person he made it a very smooth and easy transaction. Thank you. More
by js8
August 12, 2026
All my service needs were met in a timely fashion. The service writer and the waiting area and my time spent waiting were all exceptional. The service writer and the waiting area and my time spent waiting were all exceptional. More
by peobie
Employees Worked With
August 12, 2026
I scheduled my 2025 Explorer for a works package and a recall. I left the vehicle at 8:15 AM and didn’t hear it was ready to close to 5:30 PM. I was given a ride back to the dealership from home to find o recall. I left the vehicle at 8:15 AM and didn’t hear it was ready to close to 5:30 PM. I was given a ride back to the dealership from home to find out the recall had not been done because the parts were not available until another week. I am disappointed to find this out as it should have been discussed upfront. It was an inconvenience to have our car kept all day for a relatively simple service request. More
by livelyjames99
Employees Worked With
August 12, 2026
Easy appointment setting, fast service, attentive as well as very quick and friendly staff who work thrre as very quick and friendly staff who work thrre More
by briannoyes19
Employees Worked With
August 12, 2026
Service has really gone downhill over the past two years. I had just about given up this year until Anthony was retired as a Service manager and the terrible guy was removed. Also a new guy Chuck was hired. I had just about given up this year until Anthony was retired as a Service manager and the terrible guy was removed. Also a new guy Chuck was hired. Things are slowly improving. My most recent visit was for the Works Service. I waited for my truck at the dealership. It took approximately 4 hrs which was ridiculous and not once did anyone come by to check in with me like Anthony would. When I was checking out the service advisor on duty did appoligize for the excessive time waited and thanked me for my patience. That is an improvement over the rude arrogant jerk I had previously been dealing with. I hope there continues to be improvement! More
by jbhathaway
Employees Worked With
Not sure what his name is short stocky guy
August 11, 2026
I was pleasantly surprised at the group of individuals that greeted me and took care of me during my visit while shopping for a car. I'm getting older and appreciated the respect and professionalism of al that greeted me and took care of me during my visit while shopping for a car. I'm getting older and appreciated the respect and professionalism of all that I had contact with and never felt like I was being taken advantage off. It was a pleasure doing business with you all and I look forward to my future service visits. I do realize my nephew Ricky Ragazzini is a VIP with your organization, and he was with me but appreciated the care I received. Thank you More
by bragazzini
