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Colonial Ford of Plymouth
Plymouth, MA
3,144 Reviews
Shop Colonial Ford and see what the leading Massachusetts Ford dealer has to offer.
MA drivers shop with our enhanced inventory search to compare a range of Ford vehicles, including pickup trucks like the F-150 and F-250, cars like the Focus, Fusion, Mustang, and Taurus, and SUVs like the Explorer, Edge, Flex, and Expedition. Plus, you can search our huge selection of used Ford vehicles, as well as cars from other makes. Save with special sale prices or schedule your Ford service right now and trust our certified technicians to get the job done right.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 3,144 reviews
September 20, 2020
Had an excellent experience buying my ford truck at colonial ford My sales person Vito was exceptional. Vito went above and beyond to make my purchase very easy from start to finish. Even when I had colonial ford My sales person Vito was exceptional. Vito went above and beyond to make my purchase very easy from start to finish. Even when I had to take my truck back after 2 days for minor issue Vito took care of it immediately. Would definitely recommend Vito Umbro and colonial ford. Ron Anderson I More
by ron
Employees Worked With
September 19, 2020
Great experience! Glenn, Dell and Nick were great to deal with. No pressure, went out there way to find the truck with the options I was looking for. Highly recommend this dealership. Service department is f with. No pressure, went out there way to find the truck with the options I was looking for. Highly recommend this dealership. Service department is fantastic as well! More
by smithmx47
September 16, 2020
Stopped in for information on the new F150's and ended up purchasing one on that visit. Had been looking for a new truck with more towing capacity then what I had and after seeing and driving the new Ford ha purchasing one on that visit. Had been looking for a new truck with more towing capacity then what I had and after seeing and driving the new Ford had to own it. Everyone was great to work with. As soon as I walked in I was greeted with a smile and made to feel very comfortable there. I enjoyed the whole shopping experience there. More
by George
September 16, 2020
Vito is the kind of sales person you want when you're looking for a car or truck. He listened to my needs, and found me the right car at the right price. It was a pleasure dealing with him, and I'd recom looking for a car or truck. He listened to my needs, and found me the right car at the right price. It was a pleasure dealing with him, and I'd recommend my friends and relatives to visit with Vito if they are going to buy a car. A very nice person who is more of a consultative salesperson. It was an enjoyable experience. More
by rploder
Employees Worked With
September 13, 2020
I told Glen my needs and my budget and he quickly showed me my options without any nonsense. His efficiency at completing the sale once I selected the vehicle I wanted made doing business quick and easy and me my options without any nonsense. His efficiency at completing the sale once I selected the vehicle I wanted made doing business quick and easy and his knowledge of current offers and rebates helped keep me in my budget. More
by Mrjaredanderson
Employees Worked With
September 12, 2020
To Colonial Ford Team, My wife and I had looked To Colonial Ford Team, My wife and I had looked tirelessly for a used truck for our business. Our internet search ended at Colonial Ford of Plymouth To Colonial Ford Team, My wife and I had looked tirelessly for a used truck for our business. Our internet search ended at Colonial Ford of Plymouth Ma. where we were in contact with Mr. Glenn Smith, who we think went above and beyond his call to get us all info. and pics from interior, exterior and under side. He assured us, I would not have you come all the way from the Vineyard ! He was right, it was very clean, Company Manager helped us iron out one issue with complete professionalism, We were on our way home in no time. It was a pleasure to do business with them, We here at Landers Construction Company would highly recommend Colonial Ford of Plymouth to all. Thanks again Mark & Kathleen Landers More
by Lccompany
September 11, 2020
We had the best experience at colonial Veronica was awesome throughout the whole buying process!! Staff were all very friendly . This is our second vehicle that we bought with Colonial .. Definitely t awesome throughout the whole buying process!! Staff were all very friendly . This is our second vehicle that we bought with Colonial .. Definitely two thumbs up 👍 More
by Zappa2863
Employees Worked With
Veronica swan , Madison Hilton, Nick Healey
September 11, 2020
After buying 3 $80,000 trucks from this company I have had multiple bad experiences involving their service department. 1.went in for an inspection sticker they tried telling me I needed all new brake r had multiple bad experiences involving their service department. 1.went in for an inspection sticker they tried telling me I needed all new brake rotors and brake pads just to find out all my brake rotors were in almost new condition. 2.went in for an illusive vibration. After fixing the wrong part they left me with an astronomical bill of $1200 for a bearing and 8 hours labor when they only worked on the truck for 2 hours. 3.went in for an alignment and was verbally attacked by an employee over something that he misunderstood 4.went back in for an alignment and they tried selling me front end work my truck didn't need. This is verified by my own knowledge,a vehicle inspector, and a 3rd party mechanic that i immediately took the truck to after. They tried to pass this off on the employee and lied right to my face regarding what it really needed. This company does what you see on those Inside Edition stories you see on TV. They ripp off unsuspecting customers More
by rick sullivan
Employees Worked With
September 11, 2020
We visited several dealerships-this was, by far, the best experience. Our sales Rep Vito Umbro was very accommodating and helpful. Their covid protocols made buying a new truck much more comfortable. Woul experience. Our sales Rep Vito Umbro was very accommodating and helpful. Their covid protocols made buying a new truck much more comfortable. Would go back for our next vehicle. More
by George
Employees Worked With
September 09, 2020
One of the most pleasant dealership visits ever. Every question answered. Vito Umbro our salesperson--The Best. Would recommend Colonial to anybody. Greg Russell in finance was easy and friendly. question answered. Vito Umbro our salesperson--The Best. Would recommend Colonial to anybody. Greg Russell in finance was easy and friendly. More
by Crestvieww
