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Colonial Ford of Plymouth
Plymouth, MA
3,154 Reviews
Shop Colonial Ford and see what the leading Massachusetts Ford dealer has to offer.
MA drivers shop with our enhanced inventory search to compare a range of Ford vehicles, including pickup trucks like the F-150 and F-250, cars like the Focus, Fusion, Mustang, and Taurus, and SUVs like the Explorer, Edge, Flex, and Expedition. Plus, you can search our huge selection of used Ford vehicles, as well as cars from other makes. Save with special sale prices or schedule your Ford service right now and trust our certified technicians to get the job done right.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 3,154 reviews
February 07, 2024
All employees were very nice and helpful! Wonderful experience all around! Thanks for your help Wonderful experience all around! Thanks for your help More
by caseymarieex3
Verified CustomerEmployees Worked With
February 07, 2024
Everyone was so professional and polite. Mike did an awesome job! The office put batteries in my key fob and checked to make sure they worked properly. Mike did an awesome job! The office put batteries in my key fob and checked to make sure they worked properly. More
by LCHERRY1359
Employees Worked With
February 07, 2024
the parts department is great love the employees they are amazing. Anthony was great. he did his best to help me. But you service people did some nice work but i wanted a sticker ye amazing. Anthony was great. he did his best to help me. But you service people did some nice work but i wanted a sticker yes, they did some nice work, but they didn't find everything, and they told the brakes were to the floor and they were nowhere near, and they didn't get me a sticker that was disappointing. Parts department is great, and all ways taken care of me there the best. More
by BCADORETTE78
February 06, 2024
I usually give this center a 5. The last time I was there I was disappointed with the fee to plug into the OBD2 port. I asked about a gas gauge issue and was $200 for them just scan The last time I was there I was disappointed with the fee to plug into the OBD2 port. I asked about a gas gauge issue and was $200 for them just scan the truck. If I knew it was going to be that much money I would not have done it. The only reason the score is 4 stars is do to my past experience with them. I responded to an email sent to me about my experience and did not get any reply to that. I may not bring my truck back there. My wife and I have purchased two cars from this dealer, and had good experiences with that. My wife likes to have her vehicle serviced there so they have records of it. More
by CANZ
Employees Worked With
Fabio Marini
February 05, 2024
Fast, simple, and fair price 👍. Solid communication, really nice waiting area with drink/snack options Solid communication, really nice waiting area with drink/snack options More
by murphy50mhb
Employees Worked With
February 02, 2024
Everyone especially Joe offered any help we needed. Joe showed a lot of patience teaching Jim and I how to set things up in our car. I met so many people I am not sure on names listed below but e Joe showed a lot of patience teaching Jim and I how to set things up in our car. I met so many people I am not sure on names listed below but everyone was helpful More
by JIMC157
February 02, 2024
Anthony is one of the best service managers that I have ever worked with for auto repairs. Extremely knowledgeable, professional and kept me well informed throughout the entire process. I would highly re ever worked with for auto repairs. Extremely knowledgeable, professional and kept me well informed throughout the entire process. I would highly recommend him to my friends. More
by BILLGOODELL
Employees Worked With
February 02, 2024
Excellent customer service! Anthony is a pleasure to work with! Anthony has been taking care of my car services since 2017, and he has always done great honest work! Anthony is a pleasure to work with! Anthony has been taking care of my car services since 2017, and he has always done great honest work! More
by SEGUN O
Employees Worked With
Anthony
February 01, 2024
Overall very good experience. Anthony was friendly, polite and very helpful. We would use Colonial again. Anthony was friendly, polite and very helpful. We would use Colonial again. More
by maprock6
Employees Worked With
February 01, 2024
Was on the highway when I had a problem. Colonial Ford was the closest Ford dealership. Went there the fixed the problem and got us back on the road in about 30 minutes. Service was fast and Colonial Ford was the closest Ford dealership. Went there the fixed the problem and got us back on the road in about 30 minutes. Service was fast and Staff was very friendly and helpful. More
by klars95
Employees Worked With
