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Colonial Volkswagen of Medford
Medford, MA
2,225 Reviews
Our highly trained sales staff has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 AM
Sunday Closed
Service
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 2,225 reviews
July 24, 2021
Steve was wonderful! He listened to my wants and needs and in the end I got a fantastic deal. The process was quick and easy and walked away a very happy gal with my new Tiguan Thank you Steve! and in the end I got a fantastic deal. The process was quick and easy and walked away a very happy gal with my new Tiguan Thank you Steve! More
by Shannonfrappied
Employees Worked With
July 23, 2021
Service department is a pleasure to work with. They worked us into a busy schedule, found the problem and fixed it, and applied our extended warranty automatically. Many thanks! worked us into a busy schedule, found the problem and fixed it, and applied our extended warranty automatically. Many thanks! More
by TWOLL
Verified CustomerJuly 22, 2021
He is good person, he provided me all I needed with smile on face and with a good customer service. While was seated on the waiting room, he finish all the steps to make my car ready for me in very short t on face and with a good customer service. While was seated on the waiting room, he finish all the steps to make my car ready for me in very short time. Thanks More
by Mouttaki
Employees Worked With
July 22, 2021
Excellent sales service. We usually dread car shopping, but the whole experience was pleasant and took much less time than other dealers! Deivid Mauricio was very knowledgeable and was very responsive to q but the whole experience was pleasant and took much less time than other dealers! Deivid Mauricio was very knowledgeable and was very responsive to questions both during and after purchase. John Mancini was patient and answered all of our financial questions. Fair price and great financing terms. I would highly recommend Colonial VW! More
by jhgelliott
July 21, 2021
I really appreciate Josh going above and beyond and getting me my new Taos the NEXT DAY! This is my second time at VW Medford and I look forward to my next experience in three years when my lease is up getting me my new Taos the NEXT DAY! This is my second time at VW Medford and I look forward to my next experience in three years when my lease is up. More
by jonlatessa
July 20, 2021
Great. .nice people 👍 excelente work. Reason. For Great. .nice people 👍 excelente work. Reason. For visit a recol. In the car. ..I well. Recommend. 100 % . I lovet. My. Car. I well. See y Great. .nice people 👍 excelente work. Reason. For visit a recol. In the car. ..I well. Recommend. 100 % . I lovet. My. Car. I well. See you soon for my next service More
by carcamo42
Employees Worked With
July 20, 2021
Great service as usual. People are fantastic at this dealership and a pleasure to do business with!! This is our 5th VW and have recommended family and friends who haven't been disappointed buying fro dealership and a pleasure to do business with!! This is our 5th VW and have recommended family and friends who haven't been disappointed buying from Colonial More
by PAS803
Employees Worked With
Other Employees :
Ryan Hawkins, Ken Cataldo
July 19, 2021
really helpful in the service department. made it very easy to pick up my car after hours which I really appreciated. helpful in determining what services to perform when. easy to pick up my car after hours which I really appreciated. helpful in determining what services to perform when. More
by EAGB
Employees Worked With
July 17, 2021
Paul Lazzaro was amazing to work with. He was incredibly knowledgeable, walked us through the process step by step, and was able to find us exactly what we were looking for, down to the perfect color! We ca knowledgeable, walked us through the process step by step, and was able to find us exactly what we were looking for, down to the perfect color! We can't say enough about our experience at Colonial. More
by Caitlin T.
Employees Worked With
