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Colonial Volkswagen of Medford
Medford, MA
2,225 Reviews
Our highly trained sales staff has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 AM
Sunday Closed
Service
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 2,225 reviews
July 03, 2021
I purchased my car two months ago. I found the CPO VW that I wanted at this dealership only, within my search radius. It took 2 weeks + to get it certified. I was promised to get base racks and a bike that I wanted at this dealership only, within my search radius. It took 2 weeks + to get it certified. I was promised to get base racks and a bike rack with the purchase. I received the base rack; never received the bike rack. The finance person who helped with the transaction was mostly interested in selling me warranties. Once he realized I wasn't interested in buying them, he quickly finished the transaction. The service area wasn't as clean as other dealerships I have been to. I would give an overall average rating. More
by A. M.
Verified Customer
July 01, 2021
It was a simple service and Colonial service people were courteous, efficient and did fine. More annoying to me is Colonial surveys. I seem to receive 2-3 requests each time I bring my car in and it is t courteous, efficient and did fine. More annoying to me is Colonial surveys. I seem to receive 2-3 requests each time I bring my car in and it is too many. More
by MMOSHER1
Employees Worked With
July 01, 2021
Great, efficient service - willing to work with us to get the best deal! the best deal! More
by veronica.hu
June 30, 2021
Colonial is an excellent dealership. The staff are welcoming and engaging. They are efficient and make car buying painless. I Highly recommend them. I’ve bought 4 Cars from colonial and will buy a 5 welcoming and engaging. They are efficient and make car buying painless. I Highly recommend them. I’ve bought 4 Cars from colonial and will buy a 5th eventually. More
by jvogel
June 29, 2021
Steve was a pleasure to work with. He didnt try to sell me something i didn't want. He listened to my needs and wants and we worked together to purchase the vehicle I wanted. me something i didn't want. He listened to my needs and wants and we worked together to purchase the vehicle I wanted. More
by Lilbigs72885
Employees Worked With
June 28, 2021
They did not change light bulb we needed the day we brought it and had to bring it back and have them actually change it. brought it and had to bring it back and have them actually change it. More
by SRBLANCO
Employees Worked With
June 28, 2021
Professional, courteous, and helpful staff. Clean service center. Offered to take care and have state inspection performed. service center. Offered to take care and have state inspection performed. More
by KEVINWULFF
Employees Worked With
June 28, 2021
Had a great experience trading in my car for a new lease with Paul Lazzaro. Paul was very helpful and friendly, and he made us feel well taken care of. Would gladly work with him on any future transactions! with Paul Lazzaro. Paul was very helpful and friendly, and he made us feel well taken care of. Would gladly work with him on any future transactions! More
by Ed Vasquez
Employees Worked With
