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Colonial Volkswagen of Medford
Medford, MA
2,225 Reviews
Our highly trained sales staff has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 AM
Sunday Closed
Service
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 2,225 reviews
June 16, 2021
I had a great experience with Keven at Colonial VW. I came in before an appointment so I didn't have much time to look around. Keven was able to find the perfect vehicle for me in under an hour. He was p came in before an appointment so I didn't have much time to look around. Keven was able to find the perfect vehicle for me in under an hour. He was patient, and efficient with all of my needs and questions. He was easy to get in touch with, and kept me updated along the process. More
by Kara
Verified Customer
June 13, 2021
Took my 2020 Cross Sport in for its 10,000 mile service. Greg Cohen (Sales) and Tom Bowes (Service) always go above and beyond. Outstanding customer service and technical support. Thank you so m service. Greg Cohen (Sales) and Tom Bowes (Service) always go above and beyond. Outstanding customer service and technical support. Thank you so much!! More
by Jeff66
June 12, 2021
Steve Warren is always a pleasure to work with! We were able to test drive cars and pick the best option for us! The process was smooth and efficient! able to test drive cars and pick the best option for us! The process was smooth and efficient! More
by ARIANAMED73
June 11, 2021
Friendly, professional, informative. Paul was very helpful in letting me know my options as my lease was ending. He answer all of my questions and in the I decided to purchase my vehicle. Thank you helpful in letting me know my options as my lease was ending. He answer all of my questions and in the I decided to purchase my vehicle. Thank you Paul. More
by nancyzucco33
June 10, 2021
Frank is super chill, nice, and calm! Very professional and a gentleman. I had a 2 year maintenance vist and it couldn’t be smoother! and a gentleman. I had a 2 year maintenance vist and it couldn’t be smoother! More
by MOEKHALIFA.71
Employees Worked With
June 09, 2021
This is an excellent dealership- very easy work with and friendly. I waited and the service only took 1 1/2 hours. Very happy with them. friendly. I waited and the service only took 1 1/2 hours. Very happy with them. More
by JUDYORGANIZES
Employees Worked With
June 08, 2021
I purchased my new tiguan from vw of medford last week and i cant say enough good things about the experience. Ken and Paul both made purchasing my new car hassle free. They were able to put me in the exa and i cant say enough good things about the experience. Ken and Paul both made purchasing my new car hassle free. They were able to put me in the exact car i wanted for less than anywhere else, and had me in my new car in just a couple of days. I highly recommend this dealership they are friendly and very accommodating which is not something you find very often when purchasing a vehicle. More
by bradford.jones11
June 07, 2021
Can't say enough good things about the staff! They were so friendly, reliable and efficient. Top notch experience and I will be going back! so friendly, reliable and efficient. Top notch experience and I will be going back! More
by alh417
Employees Worked With
June 07, 2021
Great Service! Frank was upfront and honest. I missed my appointment the day before, and he was able to squeeze me in. Also, big thanks to the maintenance/mechanic team. appointment the day before, and he was able to squeeze me in. Also, big thanks to the maintenance/mechanic team. More
by cmac56
Employees Worked With
June 05, 2021
We appreciated Steve’s patience as we looked at different makes and models. He was very knowledgeable about the different cars and trim levels. Thanks! makes and models. He was very knowledgeable about the different cars and trim levels. Thanks! More
by Catherine
Employees Worked With
