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Colonial Volkswagen of Medford

Medford, MA

4.8
2,215 Reviews
Our highly trained sales staff has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves.
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340 Mystic Avenue

Medford, MA

02155

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Showing 2,215 reviews

March 03, 2020

Today we leased a car at VW medford. This is the 7th car my wife and I leased at VW colonial of Medford. We have been loyal customers since 2011. We can’t say enough great things about everyone who we inter More

by Vwbeetle196567
Recommend Dealer
Yes
Employees Worked With
Jason Giacoppo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Goodman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Lazzaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Mancini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Giacoppo
Mar 03, 2020 -

Colonial Volkswagen of Medford responded

Hi, Here at Colonial Volkswagen of Medford, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience with Jason and Paul, and it was a pleasure having you at the dealership. We appreciate your review! Ken Cataldo General Manager kencataldo@vwmedford.com

March 02, 2020

2020 Tiguan Very happy so far with our new 2020 Tiguan. Steve Warren and folks were great to work with, no pressure all business, would highly recommend. More

by leod
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2020 -

Colonial Volkswagen of Medford responded

Hey Loed, Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new 2020 Tiguan ! If there is anything else we can do to assist you, please do not hesitate to let reach out to Steve or the team. We are always happy to help! Ken Cataldo General Manager kencataldo@vwmedford.com

February 28, 2020

I want to thank Paul Lazzaro and Ken Cataldo for the excellent experience in buying our new car. The deal was super. Paul took a great deal of time explaining our exciting new features. This was the o More

by kerrieholden23
Recommend Dealer
Yes
Employees Worked With
Paul Lazzaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Cataldo
Feb 28, 2020 -

Colonial Volkswagen of Medford responded

Hi Kerrie, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive and stress-free one. We hope you enjoy your new vehicle, and please don't hesitate to reach out if you need anything else. Ken Cataldo General Manager kencataldo@vwmedford.com

February 26, 2020

I recently leased a 2020 Tiguan from Colonial VW of Medford and I was beyond pleased with my experience. Toby Simmons and Steve Suarez went above and beyond to ensure that I drove away with exactly wh More

by brittschmidt
Recommend Dealer
Yes
Employees Worked With
Toby Simmons, Steve Suarez
Feb 26, 2020 -

Colonial Volkswagen of Medford responded

Thank you for your review! It's great to hear that Toby and Steve took such excellent care of you. We appreciate your business and hope you are enjoying your new Tiguan. Thank you for choosing Colonial Volkswagen of Medford. Ken Cataldo General Manager kencataldo@vwmedford.com

February 25, 2020

Very Helpful For a first time car buyer. From the beginning to the end Caduste and Stephanie was very friendly and helpful, made the purchase pretty simple. More

by waylandj
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Stephanie Trevisone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Caduste Michaud
Feb 25, 2020 -

Colonial Volkswagen of Medford responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Colonial Volkswagen of Medford are glad to have you as a customer. Ken Cataldo General Manager kencataldo@vwmedford.com

February 22, 2020

Just entered my sixth consecutive lease with Greg. Always extremely helpful and always goes out of his way to make sure my experience is the best. More

by sc19759
Recommend Dealer
Yes
Employees Worked With
Greg Cohen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2020 -

Colonial Volkswagen of Medford responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Ken Cataldo General Manager kencataldo@vwmedford.com

February 04, 2020

Steve Warren a true Pro~~ had a great experience with Steve Warren will tell all my friends about the dealership and him. best experience ever, go to medford and get a great de More

by Miaxnoonan1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2020 -

Colonial Volkswagen of Medford responded

It has been a pleasure serving you! Quality customer service is always our number one priority, and we're happy to hear that Steve took such good care of you. Thank you again for choosing Colonial Volkswagen of Medford, we look forward to having you as one of our valued customers for many more years to come!

January 24, 2020

My best car buy experience I worked with Paul Lazzaro who could not have been more helpful while purchasing my preowned Q5. He answered all of my many questions, put absolutely More

by C.Rowe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Lazzaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2020 -

Colonial Volkswagen of Medford responded

Thanks for your feedback on your recent visit to Colonial Volkswagen of Medford. I'm glad to hear that Paul was able to assist you with choosing the perfect vehicle and that you had such a positive, stress-free experience. We hope you will continue to enjoy your Q5! Ken Cataldo General Manager kencataldo@vwmedford.com

January 24, 2020

Very pleased with service I had a wonderful experience purchasing my new VW Tiguan from Colonial Volkswagen of Medford. Paul Lazzaro helped me find the perfect car for my budge More

by kcv54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Lazzaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2020 -

Colonial Volkswagen of Medford responded

Thank you for letting us know what a great job Paul did answering your questions and finding you the best deal! We pride ourselves on our great customer service and work to make sure that Colonial Volkswagen of Medford is a place where everyone is treated fairly. Enjoy your new Tiguan! Ken Cataldo General Manager kencataldo@vwmedford.com

January 21, 2020

Exceptional Car Buying Experience One of the best car buying experiences we’ve ever had. Our salesman, Steve Suarez was a pleasure to work with. He openly shared information and numb More

by Javier M.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Suarez
Jan 22, 2020 -

Colonial Volkswagen of Medford responded

Javier, Thanks for sharing your thoughts about your experience with Steve and the VW Medford Team. We appreciate your business and hope to see you again soon! Ken Cataldo General Manager kencataldo@vwmedford.com

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