Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Colonial Volkswagen of Medford
Medford, MA
2,212 Reviews
Our highly trained sales staff has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 AM
Sunday Closed
Service
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,212 reviews
August 22, 2024
sales, service and the parts departments are without a doubt the best of the best ! would never go to a competing "dealership" ever doubt the best of the best ! would never go to a competing "dealership" ever More
by johnjseremetis
Verified Customer
August 22, 2024
Colonial VW Medford delivered again! Out on a Saturday morning, suddenly got red light and message: Battery Not Charging. Drove cautiously to not-far-away Colonial VW. Al fit me in, a Out on a Saturday morning, suddenly got red light and message: Battery Not Charging. Drove cautiously to not-far-away Colonial VW. Al fit me in, and Service cleaned and fixed. Including video and photo of problem. While I waited, cup of coffee and took a walk. Saved the day! More
by DP
Employees Worked With
Al Levesque, Service--5 *****
August 22, 2024
Easy communication, trustworthy, respected the lead times and were very helpful from beginning to the end. and were very helpful from beginning to the end. More
by djhoulton
August 22, 2024
I worked with Steve Warren on my very first car purchase. He made this process extremely smooth and easy and was very professional. He made this process extremely smooth and easy and was very professional. More
by Jarrodswain6
Employees Worked With
August 22, 2024
I took my car to get fixed , they diagnosed the problem the wrong way and asked me to pay 3200 $ because it wasn't covered with my extended warranty, I took my to another dealer was fixed in less than a d the wrong way and asked me to pay 3200 $ because it wasn't covered with my extended warranty, I took my to another dealer was fixed in less than a day and paying nothing. Won't never go back to colonial More
by ABENSADDIK
August 20, 2024
Always a great place to buy a car. I worked with Steve Warren, who made the process smooth and effortless, and always with his great sense of humor. This is my fourth car from Colonial I worked with Steve Warren, who made the process smooth and effortless, and always with his great sense of humor. This is my fourth car from Colonial More
by Mark P
August 19, 2024
For the last 3 cars over the past 10 years Mr Warren has been extremely Professional , Polite and Accommodating. He is patient and kind and it is obvious that he cares about customers and enjoys his job been extremely Professional , Polite and Accommodating. He is patient and kind and it is obvious that he cares about customers and enjoys his job ! T Lynch More
by tommylynch1968
Employees Worked With
August 17, 2024
I love my new car. Ty Colonial Volkswagen. Service was friendly and efficient. Price was affordable. Ty Colonial Volkswagen. Service was friendly and efficient. Price was affordable. More
by michael.chute
August 17, 2024
Greg Cohen was extremely helpful in assisting us with purchasing a new ID4. He had an excellent, practical approach to teaching us what it takes to own an EV, and we really appreciated his no-pressure sa purchasing a new ID4. He had an excellent, practical approach to teaching us what it takes to own an EV, and we really appreciated his no-pressure salesmanship style. The whole experience was really pleasant and we ended up with a car we are very happy with. More
by Jonathan.malloy120
