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Colonial Volkswagen of Medford
Medford, MA
2,212 Reviews
Our highly trained sales staff has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 AM
Sunday Closed
Service
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 2,212 reviews
August 16, 2024
Frank is great! Thank you for going the extra mile to make sure I had the valves. I also appreciated that you called. Thank you for going the extra mile to make sure I had the valves. I also appreciated that you called. More
by DEBORAH.MATTHEWS
Verified Customer
August 16, 2024
Dealership was great, I also highly recommend Gregory: he was knowledgeable and followed up efficiently with all my questions. was knowledgeable and followed up efficiently with all my questions. More
by ineszalduendo
Employees Worked With
August 15, 2024
Paul Lazzaro has been excellent supporting us during the lease process of our new ID.4 xxxxxx4WD that has been more complex given the fact that we relocated from Zurich to Boston less than three months ago, lease process of our new ID.4 xxxxxx4WD that has been more complex given the fact that we relocated from Zurich to Boston less than three months ago, without an established credit record in the U.S. to date. More
by Christian Benden
Employees Worked With
August 14, 2024
Steve Warren was great! I had an easy and smooth experience getting my Tiguan, highly recommend. I had an easy and smooth experience getting my Tiguan, highly recommend. More
by nicholas.porter31
Employees Worked With
August 14, 2024
Worked with Greg Cohen to help us purchase our new car. He was extremely respectful and helpful in this process, highly recommend this dealership and working with Greg! So excited for my new car and had su He was extremely respectful and helpful in this process, highly recommend this dealership and working with Greg! So excited for my new car and had such a great experience! More
by Steph
August 13, 2024
August 12, 2024
My service looked okay regarding engine oil light, but I wonder two days later, it showed up again… wonder two days later, it showed up again… More
by wangjourney7
August 08, 2024
Paul Lazzaro is an outstanding salesman. He showed me a variety of cars, both used and new, and explained the pros and cons of each vehicle. He's my only car salesman from now on! Stephanie He showed me a variety of cars, both used and new, and explained the pros and cons of each vehicle. He's my only car salesman from now on! Stephanie Trevisone was incredibly detailed in her customer service plans and was eager to create a specific program to fit my needs. She was wonderful to work with! The dealership's GM Derek Pound jumped in and lent his expertise and knowledge that really assisted in helping me find the exact car and offer that was perfect for my purchase. Colonial VW of Medford will be the only place I go to for any of my family's car needs! More
by D. Oates
August 07, 2024
Very happy with the work on my car and the staff was friendly and explained everything to me when the job was finished. Will definitely return for my car upkeep. AV Arlington friendly and explained everything to me when the job was finished. Will definitely return for my car upkeep. AV Arlington More
by volpe.anne
August 07, 2024
After years of being a customer, i have been noticing and was subjected to poor customer service. the service rep was exasperated on explaining the issues and didn’t make clear of possible solutions to solve was subjected to poor customer service. the service rep was exasperated on explaining the issues and didn’t make clear of possible solutions to solve the issues with my car. More
by jcmadara
Employees Worked With
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