Colonial Volkswagen of Medford

Steve was amazing and an absolute joy to work with. He was kind, courteous, and made the experience enjoyable. He was kind, courteous, and made the experience enjoyable. More

I recently purchased a car from Colonial VW of Medford and I couldn't be happier with the experience. From the moment I walked in, Paul Lazzaro was professional, knowledgeable, and attentive to my needs. and I couldn't be happier with the experience. From the moment I walked in, Paul Lazzaro was professional, knowledgeable, and attentive to my needs. He took the time to understand exactly what I was looking for and showed me several options that fit my criteria. Paul was incredibly patient, answering all of my questions and providing valuable insights without ever making me feel pressured. Throughout the process, Paul was transparent and honest, making sure I was comfortable with every step. He also went above and beyond to ensure that I got the best deal possible, explaining all the financing options in detail. What really stood out was Paul's commitment to excellent customer service. Even after the sale was completed, he followed up to ensure that I was satisfied with my purchase and to see if there was anything else he could assist with. I highly recommend Paul to anyone looking to buy a car. He made the entire experience enjoyable and stress-free. Thank you, Paul, for your exceptional service! More

Straight up, simple. No xxxxxxxx. The texting is AWESOME, and the video messages are perfect. I come here for every one of my service needs and will continue to No xxxxxxxx. The texting is AWESOME, and the video messages are perfect. I come here for every one of my service needs and will continue to More

Dan and Al are very helpful in service. Real good guys. So if your having a bad day, don't be on some dumb s... they give 100% effort and will get you covered. Real good guys. So if your having a bad day, don't be on some dumb s... they give 100% effort and will get you covered. More

Dan was a great communicator, thank you for taking the time to ensure we understood. Not typical, felt like we were taken care of, not advantage of…thanks again. time to ensure we understood. Not typical, felt like we were taken care of, not advantage of…thanks again. More

My Golf had some serious issues, but customer service Al and mechanic Steve were terrific in handling the situation. My car got an extra care test drive to make sure it was running smoothly and esp safe. and mechanic Steve were terrific in handling the situation. My car got an extra care test drive to make sure it was running smoothly and esp safe. Thank you!! More

tires were balanced and rotated. Tire air pressure was not checked. 10psi over on front tires. Tire air pressure was not checked. 10psi over on front tires. More

I came in on a Saturday late morning with a bunk tire. They took me right away, checked to see if the tire was able to patch and luckily for me it was. I was in and out in an hour fifteen minutes without They took me right away, checked to see if the tire was able to patch and luckily for me it was. I was in and out in an hour fifteen minutes without an appointment More

I had the pleasure of working with Paul to find the perfect car. He was attentive to what I was looking for and made the whole process super easy! He went over everything in great detail all with a smi perfect car. He was attentive to what I was looking for and made the whole process super easy! He went over everything in great detail all with a smile on his face. I highly recommend seeing him! More

I highly recommend Paul for anyone looking for a seamless car buying deal! I recently purchased a id4 pro with the assistance of Paul Lazzaro, and his service was exceptional. He was incredibly helpful an car buying deal! I recently purchased a id4 pro with the assistance of Paul Lazzaro, and his service was exceptional. He was incredibly helpful and knowledgeable throughout the entire process, ensuring a smooth and satisfying experience. I highly recommend Paul. More