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Colonial Volkswagen of Medford
Medford, MA
2,211 Reviews
Our highly trained sales staff has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 AM
Sunday Closed
Service
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 2,211 reviews
June 09, 2024
Received excellent customer service from Dan Swartz that went above and beyond to make sure that I had alternative transportation when it became clear that my car would not be done on time. Thanks, Dan! went above and beyond to make sure that I had alternative transportation when it became clear that my car would not be done on time. Thanks, Dan! More
by JMOURINE
Verified Customer
June 09, 2024
Dan has provided excellent customer service every single time and will be returning to this dealership to work with Dan. The dealership itself is clean, comfortable, and reliable. time and will be returning to this dealership to work with Dan. The dealership itself is clean, comfortable, and reliable. More
by shazif
Employees Worked With
Daniel Swartz
June 08, 2024
Steve Warren was very helpful and n answering all my questions and making sure I was comfortable with the whole process. questions and making sure I was comfortable with the whole process. More
by Patrickanderson67
Employees Worked With
June 08, 2024
All the people there are very professional, Steve Warren is very mice and helpful. I want to say Thank You, I really appreciate it. is very mice and helpful. I want to say Thank You, I really appreciate it. More
by oldlazycat
June 06, 2024
John was so amazing. Went over every document over with me and was patience in answering my questions. And Josh has been terrific! Always answering my calls/texts and loo Went over every document over with me and was patience in answering my questions. And Josh has been terrific! Always answering my calls/texts and looking out for me. More
by sephora.bernard
June 06, 2024
Great dealership that is personable and efficient. I was in and out in under 2 hours and I was surprised my service was free and included a car wash. I was in and out in under 2 hours and I was surprised my service was free and included a car wash. More
by Kami
Employees Worked With
June 05, 2024
David did a great job explaining my options and helped me make the decision that worked for me and my family. make the decision that worked for me and my family. More
by KLUBIN45
June 04, 2024
Fantastic overall service. I had a great experience while visiting Colonial, test driving a car I liked, and ultimately purchasing it. The team was extremely welcoming, warm, a I had a great experience while visiting Colonial, test driving a car I liked, and ultimately purchasing it. The team was extremely welcoming, warm, and very attentive. They made the whole experience a breeze and I am extremely satisfied with the service provided. More
by Allyson
Employees Worked With
Other Employees :
Dan from Parts and Services. Great experience! 5/5
June 04, 2024
I love the car and appreciate the help I received. Fair price and Keven was very helpful. Fair price and Keven was very helpful. More
by jxhuveli
June 03, 2024
Great service with excellent updating process via text including videos. Unexpected findings were communicated and resolved quickly. Thanks, Al! including videos. Unexpected findings were communicated and resolved quickly. Thanks, Al! More
by harbahboy
Employees Worked With
Other Employees :
Al (not sure of his last name)
