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Colonial Volkswagen of Medford

Medford, MA

Overview
Employees
Reviews
Vehicles
4.8
2,211 Reviews
Our highly trained sales staff has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves.
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340 Mystic Avenue

Medford, MA

02155

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Showing 2,211 reviews

May 23, 2024

Fast turn around and enjoyed the complementary shuttle thank you again i will be back. More

by EVA4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank DiCostanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank DaSilva
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 28, 2024 -

Colonial Volkswagen of Medford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Colonial Volkswagen of Medford, we look forward to having you as one of our valued customers for many more years to come! Frank Dicostanzo Service Manager Frankd@vwmedford.com

May 23, 2024

Frank was fantastic in helping me with a recent car issue. He was attentive, knowledgeable, and resolved the problem quickly. Highly recommend his excellent service! More

by alexwargo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank DaSilva
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 28, 2024 -

Colonial Volkswagen of Medford responded

Alex, we are very happy to hear that Frank provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Frank Dicostanzo Service Manager Frankd@vwmedford.com

May 23, 2024

Chris was very responsive, he contacted my car insurance on my behalf and was able to clarify everything with the insurance. More

by rajaaelghanjawi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Mayer
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May 28, 2024 -

Colonial Volkswagen of Medford responded

Thanks for sharing about your experience with Chris here at Colonial Volkswagen of Medford. We appreciate your business and hope to see you again soon! Frank Dicostanzo Service Manager Frankd@vwmedford.com

May 23, 2024

Great experience. Dan and service were excellent.. my suv was completed within reasonable amount of time More

by Marienmrabuffo51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan
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May 28, 2024 -

Colonial Volkswagen of Medford responded

Thank you so much for your kind words for Chris and our service team, and for taking the time to leave us this wonderful feedback! Frank Dicostanzo Service Manager Frankd@vwmedford.com

May 22, 2024

My sales representative Steven was knowledgeable and efficient; the buying process was fast and smooth. Great overall experience for purchasing my new Atlas Cross Sport. More

by jonesa944
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Tkaczyk
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Mancini
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 28, 2024 -

Colonial Volkswagen of Medford responded

Thank you so much for your kind words for Steven and for taking the time to leave us this wonderful feedback! Congratulations on your new vehicle! We look forward to working with you again! Frank Dicostanzo Service Manager Frankd@vwmedford.com

May 21, 2024

Paul is the best , knowledgeable and professional. Love the service at Volkswagen Medford , friendly, professional. More

by Meljules32
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Lazzaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Mancini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Damaris Izard
3.0
This rating includes all reviews, with more weight given to recent reviews.
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May 29, 2024 -

Colonial Volkswagen of Medford responded

Thanks for sharing about your experience with Colonial Volkswagen of Medford. We appreciate your business and hope to see you again soon!

May 21, 2024

Keven was polite and took his time with me when I was looking at the Taos. He made the purchase process go very smothly. I was able to think without feeling pushed to make a decision. He took his time More

by JILLMAYBERRY
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Keven Umana
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 28, 2024 -

Colonial Volkswagen of Medford responded

Thank you, Jill, for taking the time to share your thoughts on working with Keven and our team. We're glad to hear we delivered such a great experience!

May 21, 2024

Frank is very knowledgeable . Efficient , kind and a real gentleman . Very very helpful ! The best! More

by GNEEC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Sanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank DaSilva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 21, 2024 -

Colonial Volkswagen of Medford responded

Thank you for your kind words for Frank! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Colonial Volkswagen of Medford. Frank Dicostanzo Service Manager Frankd@vwmedford.com

May 21, 2024

Efficient service, and great communication! I have been satisfied every time I have visited VW. Thank you! More

by Pano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
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May 28, 2024 -

Colonial Volkswagen of Medford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Colonial Volkswagen of Medford to be a positive one. Please don't hesitate to reach out if you need anything else. Frank Dicostanzo Service Manager Frankd@vwmedford.com

May 20, 2024

Knowledgeable and friendly service, answered any questions I had and made the experience very simple. Josh was excellent. More

by william.giguere
Recommend Dealer
Yes
Employees Worked With
Jason Giacoppo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Jeffres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Goodman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Trevisone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Giacoppo
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May 20, 2024 -

Colonial Volkswagen of Medford responded

Thank you, William, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Josh and our team and look forward to working with you again.

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