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Colonial Volkswagen of Medford
Medford, MA
2,214 Reviews
Our highly trained sales staff has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 AM
Sunday Closed
Service
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 2,214 reviews
March 06, 2024
Very disappointed. Had my oil changed on new car for the 1st time and 3 weeks later my oil light came on. Brough it back and found out the plug was leaking and leaked Had my oil changed on new car for the 1st time and 3 weeks later my oil light came on. Brough it back and found out the plug was leaking and leaked oil all over the bottom of my car and I had to wait 1 1/2 hours for it to be fixed. I should have been priority since it was dealerships mistake, I won't use Colonial again. More
by sjones250
Verified CustomerEmployees Worked With
I didn't work with them
March 05, 2024
you are relaxed and know that you are dealing with people who are transparent and truly helpful. who are transparent and truly helpful. More
by coocoorapisora
March 05, 2024
Service is good, advisors are knowledgeable. Only downside is price, prices are much higher than other mechanics. If I did all the recommended services I would have spent over $5K on my 12 year Only downside is price, prices are much higher than other mechanics. If I did all the recommended services I would have spent over $5K on my 12 year old Passat. (I'm not doubting their recommendations, only the cost). More
by TC
Employees Worked With
March 02, 2024
Top notch, excellent communication and straightforward! Totally accommodating and will get you exactly what you want! See Dan Goodman and Paul Lazzaro! I drove 15 miles further than my local VW to go with Totally accommodating and will get you exactly what you want! See Dan Goodman and Paul Lazzaro! I drove 15 miles further than my local VW to go with the Colonial Group! ⭐️⭐️⭐️⭐️⭐️ More
by KStas
Employees Worked With
Other Employees :
Jason Giacoppo
March 01, 2024
Everyone that I came across was absolutely amazing. I would recommend family and friends to this dealership. I would recommend family and friends to this dealership. More
by alicia_popovics
March 01, 2024
Enjoyed my service at Colonial VolksWagan. They always do a great job. Staff is friendly, knowledgeable, and professional. I’ll always go back. They always do a great job. Staff is friendly, knowledgeable, and professional. I’ll always go back. More
by MJCRANE076
Employees Worked With
February 29, 2024
Malachy was great. He listened to my needs and was patient with me over several months while I made my decision. H really knows the car! He listened to my needs and was patient with me over several months while I made my decision. H really knows the car! More
by katina.leodas
February 29, 2024
The place is clean, Greg was very helpful, it was like he sold me his car. I think he loved it as much as I do. sold me his car. I think he loved it as much as I do. More
by Annie
Employees Worked With
February 29, 2024
We decided to purchase a car from Colonial Volkswagen in large part because of the sales team. They were attentive without being pushy, and Keven Umana specifically went out of his way to give us excellent large part because of the sales team. They were attentive without being pushy, and Keven Umana specifically went out of his way to give us excellent service. Overall an excellent experience. More
by Hillary Peterson
