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Colonial Volkswagen of Medford
Medford, MA
2,214 Reviews
Our highly trained sales staff has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 AM
Sunday Closed
Service
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 2,214 reviews
February 06, 2024
They are so professional and competent and such friendly service! They were fast and their waiting room is amazing! service! They were fast and their waiting room is amazing! More
by raecon3
Verified CustomerEmployees Worked With
February 06, 2024
Working with Steve when leasing my new car was a pleasure. Steve was excellent at guiding us through all the different options that were available. He helped us find the right fit for us and was ver pleasure. Steve was excellent at guiding us through all the different options that were available. He helped us find the right fit for us and was very friendly and accommodating. I would definitely recommend him to friends and family. More
by DiasVW
Employees Worked With
February 03, 2024
Great service, I was looking for a white Tiguan with black interior and I got exactly what I wanted and more. black interior and I got exactly what I wanted and more. More
by lissiesosa1976
February 03, 2024
I did not think it was possible to get a deal done, I had misinterpreted the advertising program. To Steve Tkaczyk's credit, he worked hard to get a mutually acceptable compromise that worked for both of us. misinterpreted the advertising program. To Steve Tkaczyk's credit, he worked hard to get a mutually acceptable compromise that worked for both of us. More
by bereszfmly
February 03, 2024
Overall poor communication. After the sale very unresponsive. Out a decal on my car without my permission and it feels that my car was tainted before I even took possession. Tol After the sale very unresponsive. Out a decal on my car without my permission and it feels that my car was tainted before I even took possession. Told me I could pick up the car on a certain day and when I arrived was told I couldn’t take it, it was only for paperwork. Just very poor communication overall. Asked me to compete the survey, even though they hadn’t competed everything on the checklist. More
by paulajanevogel
February 02, 2024
Paul Lazzaro & Team were Great to work with, very professional. Treated with respect and care. Thank You professional. Treated with respect and care. Thank You More
by AMARTUCCI1905
Employees Worked With
Other Employees :
Jason Giacoppo
February 02, 2024
Always have a great experience at Colonial VW of Medford. Dan Swartz always makes sure I het an appointment fast and always addresses my issue or concern. Dan Swartz always makes sure I het an appointment fast and always addresses my issue or concern. More
by john@advancedlaserprinter.com
Employees Worked With
Dan Swartz
February 02, 2024
On time, polite, did everything they promised including washing the car. Not very comfortable waiting area though. washing the car. Not very comfortable waiting area though. More
by joanjb
Employees Worked With
February 02, 2024
Everything went smoothly and I was able to repair and unforeseen problem. I will definitely keep this dealer in mind for my next service. unforeseen problem. I will definitely keep this dealer in mind for my next service. More
by snowboardme
Employees Worked With
February 02, 2024
I was very happy with my service, from the moment I drove in to the moment I drove out with my car in better shape. in to the moment I drove out with my car in better shape. More
by RC
Employees Worked With
