Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Colonial Volkswagen of Medford
Medford, MA
1,912 Reviews
Our highly trained sales staff has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 AM
Sunday Closed
Service
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,912 reviews
January 11, 2023
I recently purchased a car from Colonial VW of Medford and could not be happier with the service I received. My salesman Paul Lazzaro was friendly, professional, knowledgeable and made my experience painl and could not be happier with the service I received. My salesman Paul Lazzaro was friendly, professional, knowledgeable and made my experience painless. Thank you Paul! More
by John Marshall
Employees Worked With
Helpful January 11, 2023
Great service and communication. The service desk, and the technician were hands down the best. The service desk, and the technician were hands down the best. More
by amiranda32
Verified CustomerJanuary 10, 2023
Kiiara was great and she kept me updated during the entire service. I appreciated the professionalism and the speed of service. I did find the cost of repair a bit too high but overall it was a positiv entire service. I appreciated the professionalism and the speed of service. I did find the cost of repair a bit too high but overall it was a positive experience. More
by Hamdi
Employees Worked With
January 09, 2023
Great service and it didn't break the bank. Dan and Frank went above and beyond. Dan and Frank went above and beyond. More
by KAREN.LYNCH
January 06, 2023
First time buying a VW (ID. 4) and Colonial Medford was really great to work with! 4) and Colonial Medford was really great to work with! More
by petebastien
January 03, 2023
Kiiara provided outstanding customer service. She hustled to ensure that my car could be serviced so that I could drive my family safely home to Chicago from Boston. The fact that she provided su She hustled to ensure that my car could be serviced so that I could drive my family safely home to Chicago from Boston. The fact that she provided such excellent, professional, warm and gracious service to a customer whom she will literally never see again because I'm not from the area is indicative of her excellence. More
by GMTOTH
January 03, 2023
Paul was amazing and told us everything and anything about the car. Everyone there was so helpful!! about the car. Everyone there was so helpful!! More
by aligator97
January 03, 2023
Had my first service appointment and it went great! Excellent customer service and quick service. Excellent customer service and quick service. More
by LDELUCA67
Employees Worked With
January 02, 2023
I have had wonderful experiences with the Service Department at Colonial Volkswagen of Medford. I have worked with Tom at the front desk who is always professional, extremely knowledgeable about Vol Department at Colonial Volkswagen of Medford. I have worked with Tom at the front desk who is always professional, extremely knowledgeable about Volkswagens, and is committed to making my service experience as pleasant as possible. The service technicians are excellent. When I leave the Service Department following an appointment, my car is in perfect driving condition. They even professionaly clean the interior and exterior so that my Volkswagen feels brand new. I have been driving for many years. My service appointments at Colonial Volkswagen of Medford are, by far, the finest I have ever experienced. More
by mfmerrigan
Employees Worked With
Tom Bowes Service Department
January 01, 2023
Have now gone 4 times to repair a brand new vehicle. No one checks in after failing to fix. No one checks in after failing to fix. More
by davidsjamieson
