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Colonial Volkswagen of Medford
Medford, MA
2,224 Reviews
Our highly trained sales staff has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. We offer a very extensive inventory available at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 AM
Sunday Closed
Service
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 2,224 reviews
April 19, 2022
friendly and helpful sales team, welcoming staff. some parts of the process could have gone smoother. was great up until the car was purchased, then customer service seemed to take a back seat. some parts of the process could have gone smoother. was great up until the car was purchased, then customer service seemed to take a back seat. More
by darialarson22
Verified Customer
April 18, 2022
Good responsive service. I don’t know how it could be made better than it was. I don’t know how it could be made better than it was. More
by GHalsey
Employees Worked With
April 14, 2022
Excellent service dept. Frank is always kind courteous and professional. My car is always returned clean. Service fast. Wait or pick up later. I highly recommend Frank is always kind courteous and professional. My car is always returned clean. Service fast. Wait or pick up later. I highly recommend More
by jofrmil
Employees Worked With
April 14, 2022
The service was Fast, friendly, efficient and professional. Waiting room was convenient and had wifi! professional. Waiting room was convenient and had wifi! More
by wilson.elicia
Employees Worked With
April 14, 2022
Greg Cohen made the sales transaction very easy and he was very professional and knowledgeable about the Voltswagon Taos that I purchased. Greg is very friendly and I’ll going and very easy detractor and was very professional and knowledgeable about the Voltswagon Taos that I purchased. Greg is very friendly and I’ll going and very easy detractor and he explains everything perfectly and I definitely would recommend this dealership to people that I know. More
by JEFFREY297
April 12, 2022
Steve was very helpful and made our car buying experience a breeze! We will definitely go back to him for any future needs. a breeze! We will definitely go back to him for any future needs. More
by navro247
Employees Worked With
April 12, 2022
I purchased the VW Atlas with Steve W. Smooth and easy purchase! Steve was great and super helpful! Would highly recommend! Smooth and easy purchase! Steve was great and super helpful! Would highly recommend! More
by tsooriar
Employees Worked With
April 12, 2022
1st my phone number was wrong. 2nd the address was wrong which was my fault they told me that it was fixed and it wasn't Credit Union Was mailing my information to the wrong addr 2nd the address was wrong which was my fault they told me that it was fixed and it wasn't Credit Union Was mailing my information to the wrong address. 3rd told me he was gonna help me uninstall a wirer for my radar detector which he didn't wanted to charge me 2 hours labor. Other than that everything's OK More
by lmugs13
April 11, 2022
Friendly and reasonably quick. Replaced the brakes and went across the street to get the inspection sticker, which saved me some time Replaced the brakes and went across the street to get the inspection sticker, which saved me some time More
by IROND_WILL
Employees Worked With
April 11, 2022
Nothing is too much trouble for the Service Team. Professional efficient and Friendly group of men. Professional efficient and Friendly group of men. More
by ANDY.CAREY
