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Colonial Volkswagen of Westborough
Westborough, MA
2,891 Reviews
We provide the highest level of customer service through our knowledgeable and helpful sales, service and parts personnel. We offer a top-notch customer experience. Whether you are looking for a new vehicle, pre-owned specials, need to order parts or schedule service, or would like information on Volkswagen products and services, please call or email us.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
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Showing 2,891 reviews
May 23, 2025
The Service Department is excellent! Our family has purchased 2 Jettas (used) and one Passat (new) over the years and have always been happy with the service. Jon, Dylan, and Bill F are Our family has purchased 2 Jettas (used) and one Passat (new) over the years and have always been happy with the service. Jon, Dylan, and Bill F are all friendly, knowledgeable, and professional and explain the issue in a way that is easy to understand. I highly recommend the service department at Colonial Volkwagen of Westborough. More
by IMOLNAR1
Verified Customer
May 23, 2025
Friendly, thoughtful, detail oriented, professional and respectful, outstanding service. Excellent customer Outstanding service, great organization respectful, outstanding service. Excellent customer Outstanding service, great organization More
by RAYRLIU
May 23, 2025
The service experience was great as always! I would recommend anyone to have their service done there. I would recommend anyone to have their service done there. More
by Val1234
May 20, 2025
Great knowledge, helpful service and wonderful experience overall. Would definitely recommend and return again for any car purchases in the future overall. Would definitely recommend and return again for any car purchases in the future More
by KRYSTENARTHUR
May 15, 2025
Always excellent service from Jon & Bill. F @ Colonial VW of Westboro I'm on my 4th VW from Pierre in sales @ Colonial VW of Westboro F @ Colonial VW of Westboro I'm on my 4th VW from Pierre in sales @ Colonial VW of Westboro More
by jsav1
May 10, 2025
The dealership was clean and well organized. The salesman Scott was very good. He moved the process of buying along quickly and efficiently. He was very knowledgeable with the Jeep I purchased. The salesman Scott was very good. He moved the process of buying along quickly and efficiently. He was very knowledgeable with the Jeep I purchased. Scott was as attentive to my purchase as I would expect if buying a Volkswagon. It was a pleasure doing business with him. I would recommend this dealership mainly because of my experience dealing with Scott. Bill Bennett More
by BILLBENNETTB
May 10, 2025
Bought my car from Commonwealth VW and had a smooth, hassle-free experience. The staff was helpful, honest, and made the process quick and easy. Highly recommend! hassle-free experience. The staff was helpful, honest, and made the process quick and easy. Highly recommend! More
by lhajjar
May 09, 2025
Scott was easy to get along with and made the process quick and efficient. I appreciated his efforts in making the deal as painless as possible. Thanks Scott! quick and efficient. I appreciated his efforts in making the deal as painless as possible. Thanks Scott! More
by RL
Employees Worked With
May 09, 2025
I am very satisfied with the services of my vehicle at this dealership. The work was carried out quickly, efficiently and very thorough. this dealership. The work was carried out quickly, efficiently and very thorough. More
by liapine
May 07, 2025
Excellent service, kept me in constant communication during the visit and was very accommodating to me during the visit and was very accommodating to me More
by rlmartin776
