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Colonial Volkswagen of Westborough
Westborough, MA
3,013 Reviews
We provide the highest level of customer service through our knowledgeable and helpful sales, service and parts personnel. We offer a top-notch customer experience. Whether you are looking for a new vehicle, pre-owned specials, need to order parts or schedule service, or would like information on Volkswagen products and services, please call or email us.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
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Showing 3,013 reviews
November 04, 2025
Pierre and Kevin had great communication and were very flexible with my scheduling needs and individual preferences. They made sure they found the vehicle that was best for me, and were patient with all m flexible with my scheduling needs and individual preferences. They made sure they found the vehicle that was best for me, and were patient with all my requests. Brandon made the finance process seamless. This is my second time working with this dealership, I highly recommend! More
by BDOHERTY2296
Verified Customer
November 03, 2025
Easy to schedule appointment, great customer service, timely communication. Highly recommend this dealership for your vehile. timely communication. Highly recommend this dealership for your vehile. More
by yogesh.Athawale
Employees Worked With
October 31, 2025
Colonial VW has the best Service Dept ANYWHERE! Always treated like I am there favorite customer Always treated like I am there favorite customer More
by VZE2R2WW
October 29, 2025
Best car purchasing experience I've had. Staff was great and made the process seamless! Staff was great and made the process seamless! More
by LIKEMO16
October 27, 2025
The dealership broke a piece inside of my car and tried to hide with with electrical tape. I didn’t discover it till a week later when I’m driving and a piece of my car fell off that had been taped up by t to hide with with electrical tape. I didn’t discover it till a week later when I’m driving and a piece of my car fell off that had been taped up by the dealership. More
by MARISSASKOR
Employees Worked With
October 26, 2025
I am happy with my new volkswagen jetta sport. Wish it could have been an sel model but that's my bad. Wish it could have been an sel model but that's my bad. More
by hpydestiny
Employees Worked With
Other Employees :
Patrick
October 23, 2025
Everyone is always friendly and helpful - efficient with time as well! Great space to work while I waited for the service to be completed. time as well! Great space to work while I waited for the service to be completed. More
by Amanda J
Employees Worked With
October 21, 2025
Great customer service! Clear communication about the needs of the vehicle and attention to detail. Clear communication about the needs of the vehicle and attention to detail. More
by ledebuhr
