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Colonial Volkswagen of Westborough
Westborough, MA
2,945 Reviews
We provide the highest level of customer service through our knowledgeable and helpful sales, service and parts personnel. We offer a top-notch customer experience. Whether you are looking for a new vehicle, pre-owned specials, need to order parts or schedule service, or would like information on Volkswagen products and services, please call or email us.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
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Showing 2,945 reviews
August 10, 2025
This was the most pleasant car buying experience I have ever had. Amir was a pleasure to work with! ever had. Amir was a pleasure to work with! More
by Jim Haupt
Verified Customer
August 09, 2025
Marc was so helpful and easy to work with. Thank you!! Is recommend him to anyone looking to buy VW. Thank you!! Is recommend him to anyone looking to buy VW. More
by Studiogiorgi
Employees Worked With
August 08, 2025
Worked with Marc on the purchase of a new vehicle. He made the process very easy and was a pleasure to work with. He made the process very easy and was a pleasure to work with. More
by NewCar
August 07, 2025
The representatives were extremely helpful, friendly, knowledgeable and professional. They were also very prompt in responding to inquiries and concerns. knowledgeable and professional. They were also very prompt in responding to inquiries and concerns. More
by GHOBRIAL
Employees Worked With
August 04, 2025
My experience at VW was great. It was Quick service. Informative, friendly, helpful, easy. Great experience! Thank you! It was Quick service. Informative, friendly, helpful, easy. Great experience! Thank you! More
by lhuynh
August 03, 2025
Great service department! ! Always helpful and informative. They never try to upsale you. Sales group is very helpful too ! Always helpful and informative. They never try to upsale you. Sales group is very helpful too More
by ABRUEHL
July 30, 2025
I have been a customer of this dealership ever since I purchased a car from them in November 1994. (At that point in time, they were actually Roy Rioux, the predecessor of Colonial VW.) The salesmen wer purchased a car from them in November 1994. (At that point in time, they were actually Roy Rioux, the predecessor of Colonial VW.) The salesmen were fine. I paid cash for my (two) cars. Most of my interactions, however, have been with the service department. They have always seemed quite good. In particular, I would say that the current lineup is *superb*. So, I really am completely happy with Colonial VW. More
by LANGDON1
Employees Worked With
July 30, 2025
They communicated via text about reminders and throughout the service. They were very thorough and professional. the service. They were very thorough and professional. More
by Magma508
July 29, 2025
Great customer service skills. We felt welcomed and responded to. He is exceptional in terms of our history with service departments! We felt welcomed and responded to. He is exceptional in terms of our history with service departments! More
by WDZIMMER
Employees Worked With
July 28, 2025
Thank you to the team! Great service and we appreciate all of your help very much. Great service and we appreciate all of your help very much. More
by SHEILABEAILBRIDGES
Employees Worked With
