Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Colonial Volkswagen of Westborough
Westborough, MA
2,888 Reviews
We provide the highest level of customer service through our knowledgeable and helpful sales, service and parts personnel. We offer a top-notch customer experience. Whether you are looking for a new vehicle, pre-owned specials, need to order parts or schedule service, or would like information on Volkswagen products and services, please call or email us.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,888 reviews
Verified Customer
December 12, 2022
December 08, 2022
Quick and nice service. Will recommend to anyone. Did recall, service and they fixed my tire for free. Nice job. Will recommend to anyone. Did recall, service and they fixed my tire for free. Nice job. More
by piskun
December 07, 2022
Very knowledgeable staff, very accommodating. They make it easy to service your vehicle. Work is done in a timely fashion and the vehicle returned cleaned. They make it easy to service your vehicle. Work is done in a timely fashion and the vehicle returned cleaned. More
by RichB
Employees Worked With
December 07, 2022
My EV was shipped to Colonial from another VW dealer that was not equipped to work on the big traction battery. Once there, my car was put in line behind other EVs also needing service, as I expected. I wa was not equipped to work on the big traction battery. Once there, my car was put in line behind other EVs also needing service, as I expected. I was kept informed of their schedule and progress, and the car was ready on the day promised. I believe they are the best qualified of any VW dealer in the area to work on my EVs, and they will be my go-to dealer in the future! More
by Dave
Employees Worked With
December 07, 2022
Amazing experience with colonial. Fabio was great and highly recommend him. Service Department was top notch. Very impressed! Thank you! Fabio was great and highly recommend him. Service Department was top notch. Very impressed! Thank you! More
by pam.aragi
Employees Worked With
Fabio
December 06, 2022
Exceptional people, 5 stars service, every single time. I wouldn’t take my car anywhere else I wouldn’t take my car anywhere else More
by Nath
December 02, 2022
Always very welcoming and accommodating; I appreciate the amenities in the waiting area and the care the service staff takes to keep me informed. amenities in the waiting area and the care the service staff takes to keep me informed. More
by james.cerone101
December 02, 2022
The staff is courteous and friendly. Service is always completed in a timely manner. Waiting area is nice. Service is always completed in a timely manner. Waiting area is nice. More
by mlj19862003
December 01, 2022
I had a great experience purchasing an EV from Cal and the Volkswagen team. We purchased a Mustang Mach-E that they received in trade. While not a Volkswagen, Cal was still extremely helpful and generally the Volkswagen team. We purchased a Mustang Mach-E that they received in trade. While not a Volkswagen, Cal was still extremely helpful and generally knowledgeable about EVs. The process was straightforward and we're happy to have worked with them! More
by dt
Employees Worked With
Cal Angus
