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Colonial Volkswagen of Westborough
Westborough, MA
2,887 Reviews
We provide the highest level of customer service through our knowledgeable and helpful sales, service and parts personnel. We offer a top-notch customer experience. Whether you are looking for a new vehicle, pre-owned specials, need to order parts or schedule service, or would like information on Volkswagen products and services, please call or email us.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
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Showing 2,887 reviews
November 03, 2022
Great service and friendly staff tended to my auto needs I’ll surely will be back I’ll surely will be back More
by catronwl188
Verified CustomerEmployees Worked With
November 02, 2022
The service was great. I'm glad that they caught other issues as part of the service visit, thank you so much! I'm glad that they caught other issues as part of the service visit, thank you so much! More
by K.CONOBY
Employees Worked With
October 31, 2022
Friendly, efficient, and service at a reasonable cost. They are a great team. I am a repeat customer. They are a great team. I am a repeat customer. More
by Karen McLaughlin
October 27, 2022
The dealership was very easy to work with and were very professional. Colonial Volkswagen had the expertise to tell me exactly what was wrong and how they were going to rectify it. The dealership didn't tr professional. Colonial Volkswagen had the expertise to tell me exactly what was wrong and how they were going to rectify it. The dealership didn't try to sell me on something I didn't need, which I greatly appreciated. More
by DAGOSTINO.DOMENIC
October 24, 2022
Stole bag with roof racks in it before delivery and then claimed they never existed. Liars and cheats. Never buy from them again. All over a couple hundred $$ roof racks. Shows how far off their mo claimed they never existed. Liars and cheats. Never buy from them again. All over a couple hundred $$ roof racks. Shows how far off their moral compass is.....embarrassing More
by UsedBuyer228
Employees Worked With
Fraudster McGee
October 24, 2022
Best service center ever! They are fast, helpful, friendly, and affordable. I’m always very happy with my experience here. They are fast, helpful, friendly, and affordable. I’m always very happy with my experience here. More
by Ekk326
October 21, 2022
Very professional service. Got ride back home and was very timely with the appointment and service. They did not call me to schedule when my part came and I was waiting 2 wee Got ride back home and was very timely with the appointment and service. They did not call me to schedule when my part came and I was waiting 2 weeks before I decided to call them to see if the part came. I guess I slipped thru the cracks? More
by lapyauyan
Employees Worked With
October 21, 2022
They were very prompt, kind and thorough. I will go back there. They had our car done earlier than we thought. Customer service is terrific! I will go back there. They had our car done earlier than we thought. Customer service is terrific! More
by LOVESEASTHAM
Employees Worked With
I am not sure who worked on our car.
October 19, 2022
They know their cars. Friendly crew. Worked through a problem with registration transaction. Clean facility with easy access. Friendly crew. Worked through a problem with registration transaction. Clean facility with easy access. More
by Robalho
October 18, 2022
Service was quick and the front desk explained in detail what work was being done and why it needed to be done. what work was being done and why it needed to be done. More
by afrule58
Employees Worked With
