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Colonial Volkswagen of Westborough
Westborough, MA
2,889 Reviews
We provide the highest level of customer service through our knowledgeable and helpful sales, service and parts personnel. We offer a top-notch customer experience. Whether you are looking for a new vehicle, pre-owned specials, need to order parts or schedule service, or would like information on Volkswagen products and services, please call or email us.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
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Showing 2,889 reviews
June 11, 2022
Customer oriented. Knowledgeable. I trust them to do the job correctly and not push unnecessary repairs. Knowledgeable. I trust them to do the job correctly and not push unnecessary repairs. More
by HIHRATCH
Verified Customer
June 10, 2022
Workmanship ship was great. Service personnel were courteous . Work was done promptly. And on a timely basid Service personnel were courteous . Work was done promptly. And on a timely basid More
by schon6
June 10, 2022
I’ve been working with colonial Volkswagen for over 15 years and will continue to do so. years and will continue to do so. More
by richsamg
June 10, 2022
Always make an effort to be on top of everything. Staff is frendly and on top of what is needed to be done. Staff is frendly and on top of what is needed to be done. More
by ALEXFRISCH272
June 08, 2022
I've been coming here for years. They have always been great. This is our 3rd VW. Our last one they always worked on and kept it soldering on for 14 years. They have always been great. This is our 3rd VW. Our last one they always worked on and kept it soldering on for 14 years. More
by DOUGDAVE99
Employees Worked With
June 06, 2022
This is my 6th VW from Colonial. Bill McGrath runs a great service dept Always accommodating, honest, competent, and good value for the money. Bill McGrath runs a great service dept Always accommodating, honest, competent, and good value for the money. More
by wdavidbrown
June 06, 2022
Needed some work done under the rust warranty. Was take care of rather nicely. Great communication throughout the process. Work completed to my satisfaction. Everything looks great. Was take care of rather nicely. Great communication throughout the process. Work completed to my satisfaction. Everything looks great. More
by agustowski
June 06, 2022
Easy-in, easy-out for an oil change. Really nice service guys and very polite. I appreciate it! Will return. It is so hard to get good customer service these days, and it's that litt Really nice service guys and very polite. I appreciate it! Will return. It is so hard to get good customer service these days, and it's that little extra effort you provide that will keep me coming back. :) More
by MB
Employees Worked With
June 02, 2022
Work done right, knowledgeable technicians. updates and explains customers as to what's going on with the repair. Excellent customer service. updates and explains customers as to what's going on with the repair. Excellent customer service. More
by AMAZINGPOWER
May 27, 2022
Great service! Would highly recommend to others. Friendly and competent service is offered at this shop. Would highly recommend to others. Friendly and competent service is offered at this shop. More
by suesararicci
Employees Worked With
