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Colonial Volkswagen of Westborough
Westborough, MA
2,889 Reviews
We provide the highest level of customer service through our knowledgeable and helpful sales, service and parts personnel. We offer a top-notch customer experience. Whether you are looking for a new vehicle, pre-owned specials, need to order parts or schedule service, or would like information on Volkswagen products and services, please call or email us.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
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Showing 2,889 reviews
May 27, 2022
The guys at the service desk were super helpful and very efficient: telling me what the service was, the cost, and the timing. And when I picked up the car, they told me all they found and done, and I felt efficient: telling me what the service was, the cost, and the timing. And when I picked up the car, they told me all they found and done, and I felt very good about dealing with them. More
by geru
Verified CustomerEmployees Worked With
May 25, 2022
Bill runs a tip top shape service department, we’ll done by ALL!! Very professional VW should be proud. by ALL!! Very professional VW should be proud. More
by rcaerussell
May 19, 2022
Everyone that I interacted with at VW was friendly, helpful and courteous. The waiting area is pretty nice too! I've already recommended Colonial of Westborough to friends I know - honestly seemed li helpful and courteous. The waiting area is pretty nice too! I've already recommended Colonial of Westborough to friends I know - honestly seemed like the best experience I've had getting a car serviced - super easy. More
by michelle paquette
Employees Worked With
May 13, 2022
Great service and very pleasant experience! Bill was also very helpful with answering all my questions. Bill was also very helpful with answering all my questions. More
by YESNDIDI
Employees Worked With
May 13, 2022
I really liked working with Marc. He kept me informed throughout the entire process and was very helpful He kept me informed throughout the entire process and was very helpful More
by jay.bombard
May 12, 2022
My service advisor, Dylan, was excellent about keeping me informed about the status of my repairs, parts status, etc. I couldn't be more pleased with my experience at Colonial Volkswagen. informed about the status of my repairs, parts status, etc. I couldn't be more pleased with my experience at Colonial Volkswagen. More
by pburdulis
