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Colonial Volkswagen of Westborough
Westborough, MA
2,889 Reviews
We provide the highest level of customer service through our knowledgeable and helpful sales, service and parts personnel. We offer a top-notch customer experience. Whether you are looking for a new vehicle, pre-owned specials, need to order parts or schedule service, or would like information on Volkswagen products and services, please call or email us.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
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Showing 2,889 reviews
Verified Customer
May 10, 2022
Awesome experience, the team was extremely professional and when an issue arose they were upfront and resolved the issue. I would definitely recommend them. and when an issue arose they were upfront and resolved the issue. I would definitely recommend them. More
by BIPINM007
May 09, 2022
Everything about the service was a 10. Great customer service. Timely and ver professional. A+ Great customer service. Timely and ver professional. A+ More
by PSERETI
Employees Worked With
May 09, 2022
I came to Colonial just to test drive an Atlas and left the dealership with signed documents purchasing a car. They were very welcoming and professional. Pierre, our salesperson was courteous and knowled the dealership with signed documents purchasing a car. They were very welcoming and professional. Pierre, our salesperson was courteous and knowledgeable about the car. Stacey, the financial specialist was very patient with us as well. I didn't feel that I was pushed to buy the vehicle and had an excellent experience. Much better than past dealerships I've been to. I definitely recommend Colonial VW. More
by lcsantos03
May 09, 2022
I found the car I wanted online, but it was not yet at the dealership. They were super helpful and communicative about the status of the car, estimated delivery date, and setting up a time to pick the car the dealership. They were super helpful and communicative about the status of the car, estimated delivery date, and setting up a time to pick the car up. Fantastic and easy to work with! More
by kaidendrew
May 08, 2022
Amazing service, friendly, professional. Squeezed me in at the last minute before a cross country trip. Squeezed me in at the last minute before a cross country trip. More
by rnolenw
Employees Worked With
May 02, 2022
Bob was awesome to work with! Highly recommend this dealer ship and team at colonial VW Highly recommend this dealer ship and team at colonial VW More
by Hbc
April 28, 2022
Marc was very helpful when I traded in my car. He worked with me to find the best possible fit (Financially and comfort). I appreciate the work from everyone over at Colonial Volkswagen of Westbor He worked with me to find the best possible fit (Financially and comfort). I appreciate the work from everyone over at Colonial Volkswagen of Westborough. I would recommend this dealership to anyone looking for a new or used car. Thank you for everything! - Ryan C More
by R Crory
April 27, 2022
The service department were very personable and accommodating for my walk in oil change. Work was done quickly and it was an overall great experience. accommodating for my walk in oil change. Work was done quickly and it was an overall great experience. More
by mcollinsxx85
Employees Worked With
